As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I needed a vivarium for my female Bearded Dragon she needed a break from her amorous partner. This product has proved ideal. My female Dragon is blossoming now she has her own space. Easy to put together according to my husband. Just the Job.
This is a terrific and long-wearing dog toy that is tough--even for real chewers--and great as a retrieving toy.
DELIVERED ON TIME AND AS DESCRIBED VERY SATISFIED ALL ROUND
My guinea pigs were completely uninterested in this and did not eat out of it.
Found a food my guinea pigs eat without sifting through it and picking the bits they like.
Brilliant service superb product. I have a baby tortoise who just adores this bedding, it is excellent quality and when I run out I just order more and it's here in no time at all.
very pleased great delivery thanks
first class service will use again
The mattress is lovely and soft. I bought it to go in my cats bed and it fits a treat, she loves it. The delivery was very quick too. Very happy all round.
Excellent service,quality tripe sticks and good value. Courier service used are brilliant giving you all the info required to receive goods.
thank you for a fast delivery and the price of the pet food is great too. thank you
thank you for a fast delivery and the price of the pet food is great too. thank you
thank you for a fast delivery and the price of the pet food is great too. thank you
thank you for a fast delivery and the price of the pet food is great too. thank you
To have this excellent product delivered direct to your door with minimum delay is a bonus and highly recommended
First class service,,, item price and speed of delivery.
The product supplied was just as advertised on the companies web site and delivered promptly within the time scales promised. Being stainless steel it cleans very well. I would defintelty order from this company again
Sturdy, so the cats don't push it around when they eat and easily washable. Perfect.
Good sturdy carrier, with enough space for both my kittens (at the moment). The only downside was putting the door on - you have to use quite a bit of force to get the pegs in, but once in there is no problem. But overall, a good cat carrier - good enough that I bought another one now the kittens are a bit bigger.
Perfectly good bowl. Sturdy enough that the cats don't push it aorund when they eat, easy to keep clean, and a pretty design. What more could you want?
My two kittens absolutely love this toy. First time I got it out they were all over it, and what's more, they still keep going back to it, 3 months later. After a few months, the spring part came off the toy, but to be honest, they were never too bothered with that part (and I'm not sure if the kittens broke it, or if it was a visiting child!) and still get loads of fun from trying to get the ball out. Well worth the money.
We have a very lively hamster, aptly named Houdini who is a perfect escape artist, these cardboard mazes do help to keep her occupied at least for part of the time, hence I have to buy numerous ones. Every time I order them, your service is excellent, the items are received quickly, with excellent packaging and you also keep me well informed by e-mails when my items have been packed, dispatched and even inform me of a 1 hour time slot for delivery. EXCELLENT! What more can I say!!!
I am always pleased with all my goods and the excellent service,you are the best i have ever bought pet foods from.cant praise you highly enough.
I have bought this coat for my 4 month old Pug puppy! Its a little long for him at the moment but he'll grow into it. Its lightweight and seems very warm and cozy for those cold days! Definitely would recommend!
I bought this beanbag for my cat as her current one had seen better days! She loves it! It's a good size, generously but not over filled (so she can snuggle down in it) and the material quality is excellent.
Ordered four of the square connector for the 'Peggy' hamster cage. Not available to purchase from any pet shops. They arrived quickly and well packaged. I will certainly be using Pet Express again.
