As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
excellent product deliverd quickly. Helpful staff and speedy refunf for another item ordered in error
The collar arrived promptly is very smart and fits well.
I was very impressed with your delivery servis and the tracking system made it very easy to recive my parcel. thanks very much.
Speedy delivery, thank you Pet Express. Both our boys love this food, will definitely be ordering again, great value too.
Very sturdy and heavy so impossible to knock over, holds large volume of water and looks attractive. Delivery was quick and efficient.
Lovely coat for our new puppy. Great value for money and a quality product.
I actually ordered 2 of these-got them both-good quality.price and service.
Good quality ,price and service.
Very good quality and good size bowl would recommend without hesitation.
Excellent product assembly was easy and the snakes took to it straight away, well made and looks great just like a piece of furniture.
I bought this coat for my jack russell. It is an excellent fit and covers her well. Although she measures only 12" from neck to tail, I had to return the 12" as it was too short. The 14" coat fits from neck to the base of tail and completely covers her back. I would recommend this coat 100%.
Excellent product. I can now happily go ahead and breed my canaries without the worry of them spitting seed all over the floor as it contains almost all the seed while they are feeding. Thankyou.
I was pleased to find dog food specially formulated for labs. My dog likes the food. I like the service of having the really big bags of dog food delivered to my door. Thanks also for the extra gift taped to one of the bags. It was a blinking light to be put on the dog's collar to be able to see her at night when she's off lead. We needed that.
I have 4 large dogs with glossy coats and firm stools on this food having changed brand approx 6 months ago. Pet Express were offered a very good value 6 x 15kg bag offer. It was the first time I ordered from them, and they kept me informed all the way, a very secure payment website, and the delivery, packaging etc was excellent. Well done 'Pet Express'
This item is great! It looks great too! Delivery was fast! Packaging, might of been a tad over the top on bubble wrap(although my son had lots of fun popping it all). Overall Super!!
got jacket very qiuck was pleased with the product was fine for lenght but miles to big round the waist but will hang on to it for when he is bigger would shop with you again many thanks
Great service and delivered when said it would be. This mooing cow has entertained our dog - not for very long though as he was frustrated that he couldn't get at the mooing sound so he ripped the sides and took all the stuffing out of it. Has entertained us though watching him play with it.
Great service, product delivered when said it would be. Great toy for our dog, he loves it to pieces and never tires of playing with it.
My Doberman absolutely loves these chewy bones. This size lasts longer than anything you can buy in a supermarket. One of these buys me a good few hours of peace and quiet so I reckon they represent stunning value for money! Highly recommended!
Our Doberman demolishes your average chewy treat in minutes (often seconds!) but this rawhide bone is an altogether different proposition. Her eyes almost popped out of her head when she saw it for the first time and two weeks on and it's still going strong although it has been somewhat 'shortened'. This shortening is good news for my own shin bones as they took a few knocks as Pimpin navigated her way around the home with the full sized bone in her mouth! Excellent value for money, long lasting and judging by the constant enthusiasm shown by Pimpin, very tasty indeed! Highly recommended.
These bird carriers are good if you are selling any of your smaller birds e.g. Budgies, Finches. And they are cheap!
These are brilliant for all cage and aviary birds especially when breeding. It is definatly worth buying them!
Thanks for your supply of this excellent product. It's difficult for me to get out, but the web has made comparative shopping so easy. So when I found you could supply the cat litter I wanted which is unavailable locally, I was delighted. I was equally pleased with your efficient service and delivery. Thank you.
Delivery better than expected, cheapest price we could find for 15kg bag Arden Grange
Very fine sand-no lumps & clogs. Amazing value for money. My birds like to nibble at it & 1 finch prefers to bath in it >.>
Very fine sand-no lumps & clogs. Amazing value for money. My birds like to nibble at it & 1 finch prefers to bath in it >.>
Very strong & just the right length for my lil rottie. Being metal i can also hear her moving around which is good as i dont like her out of sight or sound.
