As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Item was of good quality but had to return it as it was not suitable to our dog as the legs were to long or our dogs legs are to short.
I bought this product due to the fact that it was one of the only places i could find that would sell a giant ball that is large enough for my hamster. I did previously have a medium sized ball which was around 7 inches, but began to realise that this was to small for my syrian who is almost a year old now. She was bending her back, so i wanted to try and find a next size up, after a lot of searching it appeared that they sold very limited sized balls for hamsters, however after discovering the petexpress online this was the perfect product, my hamster absolutley loves it! Can't get her out of it infact, the slots are perfectly sized so her feet dont get caught in between gaps and its a good size in which means my hamster doesnt bend her back. Very good product, amazing service and delivered fast... Everything you could ask for.
I was rather disappointed with this product as it was not as thick as I had expected.
Fantastic value, free delivery and free gift! No problems whatsoever, communication and updates were excellent too, would happily shop here again Many thanks!
Our Terrier has an appetite for toys that means anything with even the slightest weakness is destroyed within hours if not minutes. Our experience of other Kong products led us into a false sense of security about their durability. This is a very jolly looking toy and Daisy enjoyed getting the small biscuits out of the hole in the wobbler but then she very quickly discovered she could unscrew the top from the base and that the thickness of the top's rubber - even Kong's hard rubber at that - meant that she was away and it ended up in shreds - many of them digested too! Not suitable for Terminators!
Great little coat, perfect size for our yorkie who has quite a long back. Good fit round her tummy as well.
really useful product. no more nasty odours. so much easier to clean up! Amazing service too, delivered 2 hours after ordering!! Amazing :-)
Cannot rate this product highly enough. Easy recharging removes the endless search for the correct batteries at local stores. Can see the extremely bright LED's through most bushes, which gives great confidence when walking the dog at night, as our park is very dark in places. Only point to make is that the medium size is quite large, so had to change for the small size for our dog (Irish Terrier)
I have to leave my dog to go to work each day so load the kong up with treats and leave her to play knowing that she will be amused for a little while getting the treats from the kong.
We have a young dog that we can't yet trust to let off the lead so this long length lead allows her to run around whilst we are still in control of her.
Still getting used to using this product as only received a week ago but the difference in my dog is amazing, My dog isn't able to pull me around. Our dog was a rescue case and used to live with travellers so used to hunting (we believe) so when she got the smell of something, she was off. A great help!
I have 4 large breed dogs and they just love this food, initially purchased because one of them had bad colitis, which was triggered by most other brands, and he is perfect on this food and has gained significant weight. All 4 have glossy coats, firm stools and are in great health. Well done Arden Grange.
Bought this babble ball for my Eclectus Parrot Rio and he loves it, keeps him chatting away for ages. Superb idea for Parrots, would highly recommend it.
This is a great starter unit. It is a bit fiddly to keep taking apart to clean but you can buy more tubes and change your design of the hamsters house. Worth the money.
Good value for the money.
It does what it says on the Tin. Great bedding.
Well made and was a real help getting the hamster from the pet shop
A large ball big enough for any hamster
Fantastic service as always and would not deal with anyone else.Lightening delivery and the bottles are so much easier than normal ones.Very pleased and would highly recommend
I bought some of these scoops as I was hosting a party. The scoops were put in bowls of food such as popcorn and peanuts (the kind of food that people grab). I didn't like the thought that (with so many nasty bugs doing the rounds) germs could so easily be transferred through food that could be handled. They worked a treat.
These combs are amazing for long haired dogs and dogs with sensitive skin. I lent my comb to a friend and decided I couldn't live without it so brought more. Pet Express were very quick at delivery and the price was good to.
Delivery was fast even through the snow and product very well packed. Easy, quick purchase thank you!
cede lorikeet food is an excellent highly palatable feed... the birds always eat this and it has never gone uneaten. Package arrive three days after ordering and in good condition, pet express kept me informed on how things were progressing from ordering to delivery.
No 1 dog is a fussy eater, so was delighted to discover this food is tasty enough to tempt even him! No 2 dog is atopic (allergic skin problem), so we are trying this to see if it will ease her itching. Haven't been using it long enough to tell on that score yet, but she loves the taste and it's good to know they're eating a natural, wholesome product.
