As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15852 customers
mixed fish food sticks
11th March 2013

very pleased with my purchase,a great product at a bargain price,i have been paying a lot more than this from my local fish shop,also good service item was delivered quickly,many thanks,i will be back in future.

the keeper 26.
Misleading image!!!!!
11th March 2013

I ordered these perches as I seen from the image on your website they were the ones I had been looking for, however on receipt of the items I noticed that they were different from the image on your website. I am highly disappointed.

Anonymous
Tetratec filters
10th March 2013

First time used site.Member of staff very helpfull and polite and explained how to make an order.will definately use again.brilliant service.

Lee
Fantastic
10th March 2013

Great product, very good quality and strong material, great value for money. Bought the collar to match and looks great on my dog.

Gill345
Fantastic
10th March 2013

Quality of product is great, the size was perfect for my dog and can be adjusted if needed, great value for money, would defiantly recommend this site and product to my fellow doggy lovers.

Gill345
Great Service, Great Item
07th March 2013

First time using Pet Express and I wasn't let down! It was excellent service from start to finish and the item was great. Would recommend it wholeheartedly!

Sarah Brines
Very Good Quality RawHide
06th March 2013

The shoes are excellent quality and value. Service and delivery very good.

YNPWolf 302
Great Value Cage!
06th March 2013

This is a fantastic cage! Plenty of space for my 2 Degus to run about in. Top opens up for easy access, and door down the bottom. Only flaw is the middle section doesnt have a door for easy access to it so you need to lift up the top floor to get in but overall a fantastic cage! Very quick delivery also!

duncanm1990
Smart beagles!
05th March 2013

Beautiful, smooth, supple leather collars - I'm sure they feel nice to the wearers, who now look resplendent in their matching minty green!

Gillian
Dog disinfectant
05th March 2013

This is a very good disinfectant, can be used on practically anything where dogs eat, sleep and play. A lot cheaper than another brand I used to buy.

Anne
Ceramic dog water bowl
05th March 2013

Extremely pleased with these (I ordered 2). I have two medium size dogs (who drink a lot) but this size would easily suit a larger breed dog. No spills or knocking over bowls and easy to clean and looks good too.

Anne
SKIN PROBLEMS
05th March 2013

since we changed to this food for our 3 year old Golden Retriever (George) his skin has improved greatly. He no longer scratches and does not have red inflamed skin. He also seems to be much calmer in himself. Would deffinately recommend this dog food

Anonymous
Wire crate
04th March 2013

Well made product. Lightweight and easy to get large cat into.

Barney
2 in 1 Black dog coat
04th March 2013

Excellent item, have bought them before, just buying in a bigger size now. Good service, very quick dispatch. Thanks you

Sian K
This product is a life saver.
04th March 2013

The vets have given up on my 11 year old cairn. He is physically in excellent health but dribbles the whole time. I tried nappies but they are more for bitches. This wrap is excellent. I do use incontenance pads with them but it holds them in place and he doesn't mind wearing it. Thank you for a great solution.

Anonymous
Bird ladder
04th March 2013

Perfect my bird loves it. No difficulty with the company. Very quick delivery. Product packaging excellent. Would recommend and use again.

Nic in scotland
Bird ladder
04th March 2013

Perfect my bird loves it. No difficulty with the company. Very quick delivery. Product packaging excellent. Would recommend and use again.

Anonymous
Fountain Feeder..
28th February 2013

I got the feeder in 3 days and it was very well packed. The one i used before, use to make cage more dirty and algae use to develop in the water dispenser. During weekend i use to keep extra water dispenser. But with this new fountain feeder...ooh its so much ease. I will definitely return for more pet products to buy. thanks..

Tina
Weekend cage Feeder is a true weekend for me
28th February 2013

I got product in 3 days. It was very well packed. An what, I had truly free weekend with Weekend Cage feeder installed in by bird cage :). Seems birds are also happy. Cage looks more clean also.

Tina
Katie's favourite toy
27th February 2013

Hi I'm so glad I came across your website. My 9 year old westie just loves this toy. I first bought it for her when she was very young and it is the only thing she has constantly played with. She has had umpteen of them over the years, but the shop I bought them from has gone out of business, and I was getting desperate. She has 3 of them on the go at the moment, one with 4 legs, one with 5 and the newest one I gave her last October to take on holiday still has the 6 legs. I have put your site in my favourite column and just hope you don't run out of them. Many thanks Margaret Schofield

Anonymous
Whisky's new bed.
25th February 2013

Excellent product, and good value for money at this discounted price.Our West Highland White terrier loves his new bed. It's legs lift the bed off the floor, keeping the sleeping area warm in winter, and we feel sure it will also keep it cooler in summer.Great padded cushions, easily removed for washing etc. Looking forward to many years usage. Mrs acquiJacqui Brereton.

Anonymous
You can't fool us Mum !!
25th February 2013

These are vey popular with my whippets along with the beef flavour ones. I tend to give them one when I'm going out for an hour, so they know I'm leaving them - but they don't really care. Very good value, and more interesting than the usual treats

Jackie
Luxury
25th February 2013

Along with the chocolate mice, these are my whippets favourite treats. They know which cupboard they are kept in, and mount a vigil when (in their opinion) it's treat time.

Jackie
Dog Heaven
25th February 2013

My whippets absolutely love these chocolate mice. They have one each after their dinner in the evening and won't let me forget. I'm happy because I know these are 'safe' chocolates. This is one of the few companies that sell these chocs so I hope they never run out.

Jackie
A bit small
20th February 2013

Product really for small dog bowls, please include sizing on your website.

Anonymous
Willow loves it
20th February 2013

Our dog Willow loves Arden Grange and your pricing is very competitive. Thanks

Anonymous
Our dog loves this!
19th February 2013

We have a large breed dog who was raised on Pro Plan but didn't seem very interested in his food and was not putting on any weight. Since starting him on Symply his appetite has picked up and he now looks forward to his dinner!

Anonymous
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