As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
We have bought the product before from other online suppliers but this was great - product delivered next day (ahead of the 48 hour delivery schedule) and was a good price
Thank you for the delivery of above item. Was very pleased with it. Lighter than the flexi compact 3 we have so easier to hold and still strong enough for our 30 kilo dog. Excellent service from Pet Express. Will certainly use again. Thanks.
I find this boot excellent for my dogs heavily bandaged foot, because it has laces you can adjust it to the width you need, such a shame they didnt send this boot but a different one with no invoice or return slip. Product excellent service poor
I find the part which goes over the back is a bit loose-the velcro section needs to cover more of straps. This would cover for overweight dogs but be ideal for my PBGV who is elderly but not fat. Rest of product is good and seemd tobe comfortable for him when walking.
Good quality lead, good value for money, delivery was quick.
Nice product, exactly as advertised,lowest price i could find, ordered one afternoon delivered by 9am next morning, could not be better.
Absolutely perfect! My cat loves these toys and they were delivered really quickly. My only comment would be that on the parcel my name left off so the postman struggled to deliver it. This was only an issue for me because I had it delivered to my work address! Other than that, no complaints!
Bought these initially from pet stores but no longer stock them so was delighted to find them online. Both my dogs are obsessed with them but unfortunately one of them gets so excited that she bites the squeakers so hard and bursts them that is why I ordered five. If we go out or anyone comes to the house they both drag their squeaky to greet everyone, so hope that these never go out of stock as they absolutely love them and even drag them into their beds at night!
Most cat toys we have found to be a complete waste of money - we always reverted to cardboard boxes and string. This toy is the exception - 3 months after purchase we and our cat still love it, we play indoors and in the garden with the cat doing most of the running this time rather than us doing the running around and the cat sitting watching!!lots and lots of fun.
Thought these might get them more giddy but they weren't particularly interested?
These are not too difficult to chew so good for older jaws and teeth.
Both our dogs empty their bowl every time. Our Labrador has a sensitive stomach but this food causes him no problems.
bird box is ok but not great the side sections that slide in and out dont fit as i had to trim them to size.and the perch is to small for the hole i had to drill new hole to fit.nothing to hold it to cage.all in all soso.
I found this such a good price for 2 x 15kg bags of this premium food. The bags were packaged well in cardboard. They came with a free gift of a chew toy which was an added extra and the service was really good. I was kept up to date at each stage of the process with an email and they arrived really quickly. I would definitely use this company again.
Great quality puppy food which shows in the excellent condition of our 6 month old black Labrador.
We have found that a lot of the bird boxes we have placed around our woodland have been attacked by squirrels or woodpeckers, these are just what we need to help keep the nestlings alive. We ordered the two sizes to increase the options for our little feathered friends.
Putting this cage together is no problem but I have to caution you, I don't think a bird would be happy in this cage. It's probably good as a starter bird cage but that's all. It's in the shed now where I need to make a decision if it is big enough.
Bought a small cage to go with it, poor design very unstable, every now on then have to check if the cage is on the floor. Cheap velcro system to hold the cage.
Bought a small cage to go with it, poor design very unstable, every now on then have to check if the cage is on the floor. Cheap velcro system to hold the cage.
Great price for the quality, all the basics to get you going.
Im looking at this cage for my two boy chinchillas ant and dec but they like being cached out of the cage and I don't know how many doors are on this cage please reply
Delivery was very fast and with good packaging. The cage is not cheap but the quality seems to be high. This is a nice cage and our two budgies liked it from the first minute.
A great choice of foods on offer at competitive prices and with quick delivery. Thanks.
The whole process of ordering the food was easy and stress free, delivery was exceptionally prompt. Would use company again!!
The cat and the dog both love it. Warm, soft and very comfy
delivered very quick and good quality
