As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great length and good quality/colour
My weimaraner loves this, coats looks great and no tummy problems would recommend. Great price and speedy delivery!
have been using this food for 3 years and this was my first on-line order
I'm always wary of trying something new as a cat will like what he wants to, and not necessarily what you think he'll like. This was a hit straight away and he hasn't scratched his favourite chair since. It's such a simple idea but he loves it. It can be a little messy, especially with the catnip as it drops straight through, but if you have a pet you can expect to clean up a little bit more. Love it! It's inexpensive, "green" and most of all, he likes it too.
Great fun for our dog, colour stands out so easy to find when we get a bit over enthusiastic.
Item was well packaged, and my dog really likes this food.
The ordering process was very easy and was kept informed of each stage of the order, from processing the payment to when the delivery was expected. Highly recommended for efficiency and great value.
Items as described, very good communication, quick delivery, would recommend
Changed over to canagan from purina puppy food when my dog was 13 weeks old. Couldn't believe the difference it made to his behavior and his skin. His dandruff has all gone and he has a beautiful rich shiny coat. I feel much happier knowing my dog is getting a much purer and healthier diet.
great very quick delivery
My puppy loves this food, i mix it with some natural meat aswell, he never gets bored with it and eats it in a flash! barking heads a very good food, the ingreadiants in this food are good quality! you can tell he is on a good quality food as he is looks much more healthier then the other puppies in his litter! i am a big believer in 'you are what you eat' so i have the same attitude for ym dog! only the best! highly recommened!
Great
This is an excellent product, have tried so many different head collars, halti's and harnesses on my lab but she just pulled through them all, this harness actually works and I can enjoy my walks with her on the lead as well as off lead. Liked it so much I have bought two! Highly recommend!
This lead is a good thickness for a strong lab like mine, it is a bit rigid but being leather will probably soften up in time.
I ordered this to take with us in our canpervan - the other ball thrower is too big and cumbersome - this one is a handy size and just as good.
I had left instructions to ring me on my mobile before delivery but this didn't happen and I was out when they came. Left package next door in their front room I had to carry it from there and as you will know it was very heavy (2 x 15 kg bags). I am 66 years old and it was quite a struggle. Thanks for the toy for my dog (nice touch)although she is rather big (40kgs)and soon put holes in the frisby.
item difficult to find, so looked up online found item ordered, received, great service, what more can you ask for? Thanks a bunch
when i get this products cats just looking fearly but in this time play with mouse :)
Arrived promptly. The wire framework is a bit flimsy, so the weight of our adult cat makes the carrier distort and bend. Also the pad supplied is not made to fit so slides around in the carrier.
I ordered the product at 11am and received it the next day around 6pm. This was faster than my local pet store could deliver it and they are in the same town. The price was excellent £6.00 less than my local store and no delivery charge. I called Pet Express to check they had received my online shops, they were quick to respond and advise me exactly which stage I was in in terms of packing and dispatch. My dog also loves the free-be frizbee. Thank you I will certainly use Pet Express again.
Very fast delivery and good quality leather dog collar, looks very smart on my dog!
Fab service, however this is a flimsy product and is ver easily broken.
The service we received was FAB. Ordered on Sunday and with us by Tuesday. Nelson loves his golden years, it looks expensive but you really do feed less so it works out the same price!!
Product exactly as described & excellent design that fits well.I like the rain coat or warm winter coat.
delighted with my item, have many miles of walking ahead.
Excellent product and excellent service very helpful when I rang to discuss my requirements product arrived on time
