As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15852 customers
The only place I buy my dog food from !!
08th July 2013

The Arden Grange dog food is excellent quality and It's what I feed my 3 Rhodesian Ridgebacks. They love i, even the fussy old 11 year old! The service is also second to none with super quick delivery. It only ever takes a day or 2 from when you order. There's never any fuss or nonsense. There's even sometimes a little present for the dogs hiding inside the box like a throw ball or frisbee! Thank you Pet Express. You can rely on my custom moving forward!

Chris Hogan
Great for our dogs
04th July 2013

We have elderly but active border collies and this food seems to hit the spot with them. There is always excited anticipation at meal times. We are also reassured by the contents of this product which contains nothing that is likely to upset or cause damage to elderly dogs digestion. The dogs are looking the pinnacle of health!

Ian in Edinburgh
Arden Grange Adult Lamb & Rice
04th July 2013

Consistent high quality dog food from a British manufacturer. My dogs love the Lamb & Rice and they do well on it. A ten out of ten product and easily purchased and delivered without fuss through the Pet Express.

Splosher
Ms Evans
03rd July 2013

Excellent prompt service. Would recommend to friends and will definitely use this company again. Keep up the good work!

Anonymous
excellent service
02nd July 2013

Excellent fast service received from this company, and a little extra when i opened the parcel a nice dog frisby for my pet, i will certainly be using this company again thank you J shippey

JEANA SHIPPEY
best food
02nd July 2013

I am very pleased with this food I have used for 12 months and my dog is a very happy healthy dog

Anonymous
Two Happy Spaniels
24th June 2013

Excellent service and unbeatable price. Arrived next day and very happy with the whole experience. Thankyou.

Anonymous
Sherpa Feece
20th June 2013

Nice fleece although cat hasn't used it yet (but I do on my computer chair).

Wendy
Mr Snugs Outdoor Cat Kennel
20th June 2013

Nice little cat house. I hope my cat will use it one day in the future as she's only just started going outside.

Wendy
jess' new collar
19th June 2013

These collars are brilliant with a nice padded bit for doggie comfort. Well made and durable. Would recommend Ancol products again as also have a harness by them which is also excellent.

owlet 60
Excellent Quality
19th June 2013

Worth paying extra for a quality food including joint supplements

Weesie
Excellent
18th June 2013

Extremely well priced triple viv. Comes flatpacked but is really easy to put together. Delivery was very quick. Snakes have all settled in well. Very happy customer.

HT
Very happy
17th June 2013

Great product, great price, great shop

Anonymous
Pero Labrador Life Dry Dog Food
17th June 2013

We have been using this excellent dry food for Bobbi, our four year old Lab/Collie cross, for three years now with no problems at all. A 15Kg bag lasts a month which, at Pet Express prices, works out at about a pound a day. We have had no digestive concerns with Bobbi whilst on this food and his health is excellent. We receive many positive comments about his lovely, glossy, coat. Highly recommended.

IanP
Service and delivery
12th June 2013

I would like to thank you for your speedy delivery of the Supa Concrete Bird Bath. It arrived in pristine condition no more than two days after I ordered it. Instructions for delivery were followed to the letter. Thank you once . Initial telephone contact was very helpful.

Anonymous
Excellent.
06th June 2013

Dogs really love this.

Susan
Skrettings Nutra Fry 00
04th June 2013

Speedy delivery, decent price, and product with approx 4 months remaining of 'best before' date

sdickens
A winner with the dog
04th June 2013

This product was delivered very quickly and is enjoyed so much by the dog that she pushes her dish all around the room asking for more!

Anonymous
Arden Grange LnR Product
04th June 2013

Have been feeding my dog this product since getting her from the Dogs Home. There's never any waste and she's never had any dietary issues from eating it. As for obtaining it from PetExpress, the service has always been 1st class, very prompt and extremely reliable. I've yet to find anyone beat them on price. For as long as I have my dog, PetExpress & I will be doing business.

Ian C (Midlands)
fussy cats
04th June 2013

i have two cats who are both addicted to these cat biscuits and was was very pleased to find them in your online shop,service was really good and they were only one day late on delivery time thank you so much.

Anonymous
Healthy treats
04th June 2013

When our two Westies aged 7 and 6 years developed a skin allergy last November and found out that the ingredients of their food had changed (cost cutting), we changed their diet on our Vet's advice. Arden Grange has had such fantastic results we also bought their treats as well. Our dogs now only eat Arden Grange products and their skin is now perfect and their coats are beautiful. They also have more energy and seem happier in themeselves.

Liz
Fantastic
04th June 2013

Our two Westies aged 7 and 6 years developed a skin allergy last November. Never having had a problem before we can only put it down to a change of ingredients in their usual food. With our Vet's advice we put them on Arden Grange and have had amazing and fantastic results with it. Their skin is now perfect and you would never know there had been a problem. It might be more expensive but as the saying goes "you get what you pay for". We will be keeping them on the salmon and rice as fish is better for those that have a skin allergy.

Liz
The Scratching Box
03rd June 2013

I was delighted to find this product on sale as the product I used to buy has been changed and my cat does not like it. Delivery was fast and the goods were well packaged. My cat is delighted with her new scratching box which she used as soon as it was put on the floor. I was also impressed with the price. My only criticism is that it comes with cat nip but as the box is reversible it falls through the holes which is messy. However we have covered one side with brown paper to overcome this.

Fiboo66
Excellent service from Pet Express not so excellent from courier
30th May 2013

Everything was excellent about the service from Pet Express but the courier ignored my instructions and left the food on my doorstep instead of in the shed which was a stone's throw away. Luckily it didn't rain.

Anonymous
excellent service
29th May 2013

all 3of my pigs love this. Pet express excellent price making it good value as well and to top it all ordered mid morning received next day on standard postage thanks

Dave
Cheapest Internet Purchase
27th May 2013

First purchase through Pet Express. Current supplier was out of stock and Pet Express had stock available and cheaper than previous supplier. Delivery was included and Item arrived in 2 days! Highly pleased and will come back for more. Many thanks to the Pet Express Team Ron Buckinghamshire

Ron
Cosey
26th May 2013

Good quality and nice size where ever I choose to use it for my cat. I bought this to keep her cosey and it loks like it will certainly do the job. Its nice and thick.

Liz
Reviews