As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I have received my litter scoops, and immediately put them into use. Brilliant service.
I got this product as I used it before and was extremely satisfied. It has a very nice light and my plants seem very happy with it too
I used this type of filter 15 years ago when I was a kid. I donated my aquarium to my cousin who's still using the same filter and loves it. I've been using Fluval U2's in my current tank and was very unhappy with them so I remembered my cousin saying his still works great so I ordered one. The tank has never been cleaner and the fish seem infinitely happier
A Little awkward to set up, each time put together as per instructions the lid would not fit properly, in the end built it the opposite way around, which seemed a lot easier, except when trying to get the tiers in, but did it in the end. Sometimes the bended sections slip out of line & have to be coaxed back into place.
I have used this excellent cat litter for a while. It clumps very well and doesn not smell at all. I received the delivery within 3 days of purchase which was also excellent
Fantastic product with lots of levels and vertical space without taking too much floor space.
bought it for my bearded dragon, he looks lost in it! its so big! I totally under estimated the size of it, could easily fit two adult beardies in it no problem! Did take me 2 hours to assemble though which was a hard task! maybe if it didn't get delivered at 8am though, totally happy with the product though 5*.
the coat fir my dog arrived very fast and keeps my dog nice and warm in this cold weather
Had my house very well packed and derlived on time my 5 babies are so happy
Very pleased with the way it sits on my dogs neck,no more tangled hair in the collar.would recommend it ,my dog is a cocker spaniel so she rolls etc,and it doesn't get in her way
A fantastic product makes cleaning the cage easy saves back ache bending down into the cage also stops little fingers from opening the cage doors
Our 9 year old rescued arthritic chocolate labrador is very difficult to walk and if he decides he doesn't want to go any further he either sits down or lays down. We have tried various collars but he manages to slip them off and then we have no control over him at all which is dangerous as he has no road sense and is inclined to go for other dogs. We have been dog owners for many years and while I do not like choke chains, this one is big enough and comfortable for him, whilst giving us the control we need. Have been looking for one big enough for him for ages and it looks great too.
Ordered 2 12 kg bags and they came 2 days later :) I wasn't in and the delivery guy rang me to see if I wanted it dropping anywhere else so he went to my Mums (only down the road) saved me going to the post office to pick it up so was very grateful. We also got a free toy with purchase which my boxer absolutely loves! First time I have ordered from this site so was wary but gave it a go as it was quite a bit cheaper than everywhere else. Will defo order again from here. Thank you.
good service good price quick delivery
Strong,well made pet carrier.Flip top lid much easier to use than the more usual gate type. Very well packed and quickly dispatched. Thanks Pet Express.
This product was ordered and delivered within two days and the product is first class. The dogs were delighted with the food and particularly their Xmas stocking treats. Many thanks. Have since re-ordered.
This harness is great adjustable for size and is easy to wipe down after being over the fields and covered in mud. Durable too.
Very happy with the dog bowls I have purchased, these are elevated which helps my dog eat her meal at the right height. Instead of nearly on her knees.
Great price and very fast delivery, thanks
The bowls and mat look like the pictures. The bowls are quite solid.
The bed looks good. The only thing I would say is that the cushion and padding are very thin. You could do as I have and add a cushion underneath.
the coat was exactly as expected. the service was easy smooth and efficient. I have called the item mabels rasperry fool cos she looks delightful but is terrified of the noise of the velcro when removing, silly dog
Good design Vivarium, built it in about 2 hours. In this colder winter I have had to change to a 150w bulb to get the temps right which has kept it from a 5 star review. As its large I won't need to upgrade in the future either.
Good substantial dog basket. Washable lining. Good prompt delivery.
Very well made and excellent value. Shipping was very fast. I would recommend.
Excellent quality much stronger than I thought it would be.
Fantastic Dog Coat - perfect fit for my Shitzu/Lhaso. Very easy to put on. Would highly recommend.
