As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Doesn’t clump and is what I expected
Bought this to fill up my subscription for free delivery. We use them anyway for our dogs so wasn’t anything out of the ordinary from my usual monthly costs.
Love this food for my dogs. It helps they also love it.
Delivery was painless. I’ve gone for a subscription, unfortunately I thought it was being delivered 18th but that’s when my order/subscription gets submitted so there was a bit of confusion (my end) but now I know for future.
Great product & easy to use.
Great product & easy to use.
Cat was very pleased to see the large box with his favourite snacks..
A very good service came on time well packaged.
Smaller than I expected did not fit my budgies cage but I will improvise with it.
Excellent food and love the ease of ordering with your company, much appreciated
Love the ease of shopping via a standing order on your website , such an easy and safe way to have my dog food delivered to my door
Professional and efficient service
Both my dogs like this toy. They carry it around in their mouths and love to play fetch. It is a great toy because it can roll or it can be thrown. So it is very versatile. But if your dog is a heavy chewer it may not stay in one piece for very long.
Excellent service as usual ,thank you,
Well, what to say. I know my Chi is very pleased with these treats. She doesn't eat them in their original 'paw' form. I cut them up into tiny morsels. I have no doubt she would eat the 'paw' whole but then she would be a very chubby dog. She has sensitivities to certain foods containing grain but these are gentle on her digestion. Many stores I have purchased these particular treats from in the past have not stocked them for over a year now which is why I use The Pet Express. I can buy 7 bags in one go at a very reasonable price so it's easy on my pocket and my Chi loves me every day.
I have been using this company for over a year now. I use their subscription service so the worry of ordering is done for me. If the produce I purchase for my dog is out of stock I am notified immediately. This has happened once and there was only a day or two delay. I receive a notification to remind me that my order is being processed so I can make changes if I need to. Then I receive a notification with a tracking order. The produce arrives in perfect condition. I'm delighted I have an excellent experience and my Chi is super excited when the parcel arrives. Thank you, all at The Pet Express.
By far the best cat litter I have ever purchased. It lasts for so much longer than others plus keeps smells away
Brilliant service & price too
Great service
Very quickly delivered
Handy size pouches, idea for mixing with crunchy dog biscuits
