As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Our 8 month old kitten is loving this cosy place to duck into outside when it’s raining.. hoping he will continue to use it as his hiding place.
Great service and always responsive to questions…
Great being used
Not used before. Site easy to navigate, order arrived on time well packaged. Customer communication excellent
My order arrived one day late but that could have been the fault of the Royal Mail!! I ordered 6 packets of Hedgehog Niblets but only received two packets but was reimbursed immediately.
Received product in time and as described, ideal for outdoor usage, just the job.
Service as good as ever. Good quality dog food which always arrives very quickly. As there wasn't the usual dog toy in the sack I assume they are no longer giving you free toys with every order?
5 stars says 'I love it', but we always feed it to the dog and I'm fairly sure that he likes it!
My dogs love this, good price and fast delivery
Arrived quickly
Great service and quick delivery
We have adopted a dog who was on this food when we got him. Have tried another but this seems to suit him best. Great service and quick delivery
Very pleased with quality of product. Our two young Ragdoll fur babies love the products, their coats are shinning and both are very happy and contented on all the great variety of flavours on offer in this range.
Excellent service as always, excellent communication, and if there is ever a slight issue then the problem is always sorted out quickly, always feel valued as a customer, and also that there prices are alot cheaper than other companies which is also another bonus. More than happy to always buy from. Highly recommended to anyone.
Excellent quality, great size and price, very pleased.
Excellent quality, great size for the price, my parakeet loves the food.
Excellent quality, great price, my canary loves his food.
Excellent quality hay, lovely fresh smell to it, my Guinea pigs love it, good size packets and great price.
