As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service as usual ,thank you,
Well, what to say. I know my Chi is very pleased with these treats. She doesn't eat them in their original 'paw' form. I cut them up into tiny morsels. I have no doubt she would eat the 'paw' whole but then she would be a very chubby dog. She has sensitivities to certain foods containing grain but these are gentle on her digestion. Many stores I have purchased these particular treats from in the past have not stocked them for over a year now which is why I use The Pet Express. I can buy 7 bags in one go at a very reasonable price so it's easy on my pocket and my Chi loves me every day.
I have been using this company for over a year now. I use their subscription service so the worry of ordering is done for me. If the produce I purchase for my dog is out of stock I am notified immediately. This has happened once and there was only a day or two delay. I receive a notification to remind me that my order is being processed so I can make changes if I need to. Then I receive a notification with a tracking order. The produce arrives in perfect condition. I'm delighted I have an excellent experience and my Chi is super excited when the parcel arrives. Thank you, all at The Pet Express.
By far the best cat litter I have ever purchased. It lasts for so much longer than others plus keeps smells away
Brilliant service & price too
Great service
Very quickly delivered
Handy size pouches, idea for mixing with crunchy dog biscuits
Great service, quick delivery
Great product, great service, quick delivery
Brilliant sports harness. Fits perfectly. Good swift service from Pet Express.
Canagan wet dog food is expensive but worth every penny. My dogs absolutely love it and look good on it too
Great price thank you and even better with a monthly subscription which is very easy to set up. Billy bonus a months supply delivered to your door. Thank you Petexpress one Very happy new customer
Great service arrived on time
Really sorry service great but cats not impressed with the food!
Will use again
Premium class food
Good value and great service
Great service, competitively priced and promptly delivered to your door.
The last two deliveries have not been packed very well and when I have opened the outer box, the contents are open and due to the box being over sized for the contents.
Thanks for your service, I've even recommended you to my brother with his two dogs. HE IS CHUFFED 😄. THANKS AGAIN 💞
Superb service
