As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
An issue with a package. Rectified as soon as notified. Received replacement. Prompt service. Excellent customer service care.
The birds seem to enjoy it very much, it is going down very quickly.
Very easy to order and the delivery by DHL was very good
Good service quick delivery
Difficult to say having not tried it myself but Zak eat,s it in about ten seconds if that tell,s you anything, so yes i do like it, thanks Graham.
Product as advertised well pleased with it. Keeps the cat healthy.
Excellent service, had ordered else where but they never turned up. My Chihuahua was a problem with his tummy and this is the only treat he can have.
my order is delivered to my door, saves lugging it home on the bus (as I dont drive)
clean and always a good quality smells so fresh
The guinea pigs love this mixed with more nuggets
All my cats love this. I break the pieces up so it lasts longer. Not a cheap products but good nutritionally and value for money
Not necessarily good nutritionally but my elderly cat loves it
The food works well for our dog and I like not having to scramble when we're at the end of the bag. The subscription service works well for us.
The food works well for our dog and the subscription service takes the guess work out of ordering.
Little disappointed that I thought I was getting an orange coloured one, instead it was red. She loves to carry it around.
Item was well packaged. Good delivery.
Excellent quality food that smells good enough to eat! My mini Schnauzer never seems to get tired of the beef variety so it's become one of our regulars.
Very quick shopping experience
Great product my little pug needs this for her urine helps her drink better urine is clear since using it no more infection brilliant
Great service and price
Coco loves her new Cat Den with Self Heating Pad
