As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very happy with friendly service and quality of products
Great product at a competitive price. Great service and delivery.
Very fast.
The pups seem to really enjoy this brand of dog food. Delivery was really quick too despite there being a bank holiday. Very pleased with the service.
Although my dogs prefer wet food, they are very happy to eat Natures Way dry dog food (they seem merely to tolerate other brands).
The cover is excellent quality. Definitely worth the money, I would definitely recommend buying it.
Really pleased with my order. You've got a regular customer from now on. Thankyou
The Crunch turned up on time. My cat Henry loves it!!
Good communication, parcel arrived when expected.
2 bags and Bonios, cheaper than subscription for us, second bag securely wrapped, handy for storing in shed until needed.
Still mixing with previous kibble, both dogs loose so tricky to clear up after, 1 month in.
Both dogs wait for every evening. Slight extra price, covered by reduced shipping cost.
My budgie loved the first one I bought for him, he played with it so much that after about 2 years he managed to break it! So I needed to buy another one.
For a rescue cat, my furry boy is rather fussy about food but he absolutely loves these!
I haven’t used Pet Express before but my local supermarket seems to have stopped stocking my cat’s favourite treat so I used this company. They were prompt with delivery and I have no hesitation in recommending and also in using again. Thank you for making my furry boy very happy!
Joe seems happy, healthy and has a lovely shiny coat.
My rabbit can't get enough of these treats. She loves them.
My rabbit can't get enough of these treats. She loves them.
Very pleased with purchase and service.
Excellent service
Delivered right on time and saves me trecking to the shops
