As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I have used this product for a year and I am pleased that it’s easily accepted. This box had one odd bar that was uneven and not marked with divisions. If it had been my first purchase I would have been disappointed.
Very grateful to of found Pet Express last year. Not only the best price but the service is perfect with a subscription that can be changed for any reason anytime. The online team as so friendly and helpful. Prompt delivery too- 110% totally recommend
Excellent customer service. Kept in touch throughout until delivery. Highly recommend.
Perfect fit for san lui cage. Excellent customer service. Highly recommend.
Fantastic safe toy- our border collie adores it
Was mixing with other kibble, but as automated order has more than doubled our supply, will now be feeding just this.
Very good Answered emails quickly with explanation. So ok
The goodies excellent! But delivery via Royal Mail took 10 days from order
Really good service
They may be dog treats but our parrot just loves them......they were delivered quickly and all he says when he eats them is " lovely "
easy ordering and prompt efficient service
Prompt service, def recommend!
Great service and great product. Def recommend.
Excellent product no mess or dust like other cat litter
All went like clockwork from ordering to delivery 5*
Bought for a lovely cat that has been coming to my house every day. Used to have a similar one, borrowed from a neighbour, which he used when the weather was bad. Decided to get my own as I already had the mr snugs cat liner and mattress. It is all set up now so will wait and see if he uses it later in the year. These cat houses are, in my opinion, the best!!! Ordering and delivery went smoothly, highly recommend!
Convenience of good online service local to Devon
Good variety of stock, the site is easy to use. Never had to complain about any of the products ordered. Only downside is that sometimes the packages include more than one item and 60 litres is rather heavy to handle for a lady who is 'well into retirement!' I'm glad to say that the last consignment did arrive in two packages.
Only problem with them is they go far too quickly! I put one out on its own in a bird tray as not all the larger birds can access the holders. A rook came down and took the whole ball away in his beak!
A variety of birds appear to enjoy it.
Good quality, my cat has no problem using it. Would have been 5 stars if it was lighter in weight.
This lead is great. It allows you to change the length easily and the colour goes really well with my dog's coat. High quality lead!
Our rescue Trevor loves this food. We've recently changed to this and aren't disappointed. Trev doesn't have to be enticed to eat it and eagerly awaits his bowl being put down for him. He clears it every time licking his lips 😁. I definitely recommend this product.
Very easy to order with options available to subscribe with discount.
