As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Items arrived in protective net bags. When I’ve purchased elsewhere they have been sent without this, so I’m quite pleased about the presentation. Will buy again. Thank you.
Good value.
Good service
Seems to be working ok, fingers crossed. Took over a week for the food to arrive, this wasn’t a problem as I wasn’t in a rush for the food but worth bearing in mind for future orders
Really pleased was recommended to me and now i recommend them a Gr8 product good value for money and wuick delivery
I use these as a training aid and my labrottie loves them
Very good product
Well made product and such a great idea. Excellent online ordering and prompt delivery as specified. I wish I had discovered this sooner.
Great Service. Item arrived quickly
My dog is a sun worshipper, these wipes are brilliant because I can easily apply sin protection to stop her getting sunburn
Very easy to use and not expensive like some places
I have used this product for a year and I am pleased that it’s easily accepted. This box had one odd bar that was uneven and not marked with divisions. If it had been my first purchase I would have been disappointed.
Very grateful to of found Pet Express last year. Not only the best price but the service is perfect with a subscription that can be changed for any reason anytime. The online team as so friendly and helpful. Prompt delivery too- 110% totally recommend
Excellent customer service. Kept in touch throughout until delivery. Highly recommend.
Perfect fit for san lui cage. Excellent customer service. Highly recommend.
Fantastic safe toy- our border collie adores it
Was mixing with other kibble, but as automated order has more than doubled our supply, will now be feeding just this.
Very good Answered emails quickly with explanation. So ok
The goodies excellent! But delivery via Royal Mail took 10 days from order
Really good service
