As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This is the only dry food that my dog loves.
Well wrapped so that rain cannot get in.
All size dogs live this food, all have firm stools, little gas, I pre soak all my food so I know how much water they have but it’s not necessary, they would crunch their way through it. I don’t change something if it’s working !
Great range of products for my pets. Customer service has always been good if I need to contact via phone or email they have always been helpful.
My dog has arthritis and he could never get comfortable on his previous bed and would get up many times to adjust his position in the night but after buying this bed he has a peaceful night's sleep and doesn't seem so stiff when he gets up from it. It's a very good quality bed with handy removable cover for ease of keeping it clean. It seemed pricey but the high quality and the improvement in my dog's comfort made it well worth it. Best dog bed I've bought.
My 2 cats absolutely love these and I love that they’re nothing but dried duck with no additives. These are the only treats they enjoy but unfortunately out of stock everywhere at the moment. Let’s hope this is temporary otherwise my boys will be very unhappy. Have tried the chicken ones from the same brand but they turn their noses up.
Quick and trouble free service, happy customer.
One happy snake. Harley says thank you fast delivery. Would recommend to anyone
My pup was given the puppy version and loved it now she is older she still loves the chicken biscuits in the older version
Delivery was longer than other companies and when it arrived there were missing items. However when I emailed customer service they responded very quickly and matter was resolved immediately and missing items were delivered within 48 hours Very good value for money
Fast delivery good products
Good quality light dry food which i feed my cat to complement Canagan wet food. Good for his teeth.
Good quality cat food which my cat likes.
My cat likes this litter as it is light clumping and easy to clear from his tray.
I am buying this again as my cat loves it.
Clear and straightforward ordering process. Order always arrive well packed in a secure box which i value as i order litter. Pet Express keep me informed of dispatch and arrival which i appreciate. In short, a professional service.
Our rescue loves this food. Have used another brand but this one totally agrees with his digestion and he's always ready to eat it all on one go - the bowl is never left empty!
Easy to order and set up subscription.
