As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great toy. I’ve yet to meet a cat that doesn’t like them.
Sturdy bit of kit. Good and tall. Unfortunately the cat won’t go near it.
The cat kennel I bought here about 10 years ago was the best cat purchase ever. Cats love it & it’s still going strong. Just been back for a replacement cushion & toys for a new cat. Same good service.
My previous one of these lasted over 5 years. Hoping the new one will be as durable. Fits well in the cat kennel.
Brilliant service as usual
Easy to use site. Good price delivered on time will use again
I previously left a bad review as I had not heard back when I complained about frozzy frozen yoghurts arriving defrosted. The email was in my spam, the customer service was actually very good offering a replacement or refund.
Arrived a day earlier than expected and well packed. Will be reordering
The dogs absolutely love these. Arrived well packed and on time
The new hut looks good, seems robust and easy to clean, and the two cats took to it straight away!
The well-designed cat hut is what we were looking for. It matches the advertised description, looks robust, and hopefully will be easier to clean than our older soft hut. Our two adopted semi-feral cats took to it straight away ( after the requisite sniffing and eye- balling) 😊
Packed well. Transaction easy to complete. Product ideal for my cat.?Will be ordering again.
Both my dogs get one of these everyday and they seem to do the job
I believe it’s one of the best foods around for my dog and he loves it. Having it sent to my door is easier than getting it home myself and it seems to work out a little cheaper through Pet Express
I’m subscribed for my dogs food and it’s hassle free and easy
A beautiful dog collar which feels like very good quality. Very pleased!
Really happy with this product. I originally bought it in the wrong size and got it exchanged for the next size up which was really easy to do. Thanks for the lovely product and helpful service!
Very good product, does what it says & it effectively suppresses any unpleasant odours.
Great product strong looks a lot more expensive than it is cat loves it! Well worth the money will be buying again
Great product. Great value. Always sent on time as I have a subscription. Fantastic delivery service. Would highly recommend them.
My dog has been on it for 10 years , you always deliver next day, Very satisfied with your service.
