As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The cage is ok, it’s not the sturdiest and the little house keeps falling apart but the tubes are secure and my mouse enjoys going through them
I bought this in error but my friend's dog will be enjoying it as she eats this brand.
I bought this in error as a friend's dog loves it and i thought i had ordered the cat version but no worries my friend's dog is having it.
My cat only plays with toys on an elastic that he can pull so this little blue toy is waiting for his interest!
My cat loves Canagan do i will continue to order it.
This is a good product. I am not sure yet if my cat loves it but he does eat it!
My cat loves this litter and i find it easy to work with.
Straightforward ordering system. Good prices. Order arrived well packed, secure, no damage to box. Important when ordering litter.
Arrived on time, perfect for my cresties.
Our dog loves this food, over the last 20 years all our dogs have been fed Orijen. TPE service was excellent.
Great toy. I’ve yet to meet a cat that doesn’t like them.
We always have a couple of these around. Cats love them.
Sturdy bit of kit. Good and tall. Unfortunately the cat won’t go near it.
The cat kennel I bought here about 10 years ago was the best cat purchase ever. Cats love it & it’s still going strong. Just been back for a replacement cushion & toys for a new cat. Same good service.
My previous one of these lasted over 5 years. Hoping the new one will be as durable. Fits well in the cat kennel.
Brilliant service as usual
Easy to use site. Good price delivered on time will use again
I previously left a bad review as I had not heard back when I complained about frozzy frozen yoghurts arriving defrosted. The email was in my spam, the customer service was actually very good offering a replacement or refund.
Arrived a day earlier than expected and well packed. Will be reordering
The dogs absolutely love these. Arrived well packed and on time
The new hut looks good, seems robust and easy to clean, and the two cats took to it straight away!
The well-designed cat hut is what we were looking for. It matches the advertised description, looks robust, and hopefully will be easier to clean than our older soft hut. Our two adopted semi-feral cats took to it straight away ( after the requisite sniffing and eye- balling) 😊
Packed well. Transaction easy to complete. Product ideal for my cat.?Will be ordering again.
