Mr Snugs / KatDen Cat Kennel Mattress
Mr Snugs / KatDen Cat Kennel Mattress additional 1Mr Snugs / KatDen Cat Kennel Mattress additional 2Mr Snugs / KatDen Cat Kennel Mattress additional 3

£14.99

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Earn loyalty stamps on this orderSame day dispatch if you order before 12.30pm
Klarna available for orders over £100.
Description

This fluffy, warm mattress has been designed specifically to fit the Mr Snugs & KatDen cat kennels, covering the bottom of the kennel to keep your cat warm and cosy.

It has a warm, soft outer and padded inner, providing warm and comfort through all conditions. It has a lovely paw print pattern, helping to make your cat feel right at home when laying on it.

  • Fits the Mr Snugs and KatDen cat kennels
  • Soft outer and padded inner
  • Provides warmth and comfort

PLEASE NOTE THE COLOUR OF THE MATTRESS MAY VARY DUE TO UNFORESEEN SUPPLY ISSUES. THE COLOUR WILL VARY BETWEEN BEIGE, NAVY AND RED DEPENDING ON STOCK AT THE TIME.

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Customer Reviews4.95 4.9/5 Based on 14 reviewsShow all reviews

5

ExcellentReviewed by Stevehyde143 on 29 Jan 2024

Excellent product. Received in very good time. Good value for money & the cat loves it ! 😻

5

Recommended supplier & itemReviewed by Michaelamiddleton on 03 Jan 2024

See my previous review for KatDen mattress

5

Lovely warm mattressReviewed by Lynniacono1961 on 18 Sep 2023

My cat loves his mattress he wouldn't sleep in his cat kennel after a fox stole his other one iv stuck this one down with double sided velcro he's a happy kitty now .He loves his kennel when I'm not home .Delivered on time lovely and warm and soft would purchase from this site again in the future

5

Great for summerReviewed by Abbottsophiegermaine on 22 Oct 2021

The matress is lovely and thick and soft, and great for summer. In winter I think the mattress+liner is best.

5

Both items brilliantReviewed by Pmoore7770 on 11 Oct 2021

Really good customer service and user friendly website

Is the optional cat flap compatible with microchips to stop other cats getting in?
The fitted cat flap is a 2-way in/out flap which is not controlled by microchip.
Is this kennel big enough for two adult cats?
The KatDen is recommended for one cat, however we have had reviews from many customers who have had two cats using them.
Can you confirm how heavy the Mr Snugs cat dens are please? I need to know that it won’t blow away in windy weather
Hello, the KatDen weighs 5kg to help keep it secure in windy conditions and it was designed with UK weather in mind. We have sold many thousands and not had any customer feedback regarding issues with the wind.
Will this cat shelter keep cool in the summer? Concerned as it is made of plastic it may heat up too much.
This product will protect animals from all seasons, so through the summer it will provide them with shade. We've had no reports of product heating up too much and this item has been sold for a number of years now.
Would two cats be able to fit in this?
The KatDen is only designed for one cat.

Free delivery on orders over £59

Spend over £59 and we'll deliver your order using a Next Day delivery service for free!* (This is after the dispatch times displayed on each product page)

All delivery charges will be automatically shown at the checkout. We're very sorry but this offer does not apply to UK highlands and Islands postcodes.

Orders under £59

Order WeightDelivery ServiceDelivery PriceDelivery Time (excluding handling)
0kg - 2kgRoyal Mail Tracked£4.492 - 3 Days
0kg - 2kgRoyal Mail Premium Tracked£5.491 - 2 Days
0kg - 25kgDHL Next Day£6.991 - 2 Days
25kg+DHL Next Day£6.99 + £3.00 per 15kg over 25kg1 - 2 Days

FREE DELIVERY ON ORDERS OVER £59*

**For orders over £59 where the total order weight is greater than 25kg, the delivery for the first 25kg will be free and then we will charge £3.00 per 15kg after that. Large items can incur a charge depending on the volume of the item.

 

Large and Extra Heavy Item Delivery

If your order weight is over 25kg then it may be split into multiple consignments to ensure your safety and increase the ease of handling. We will endeavour to ensure both consignments arrive at the same time however due to decisions by our courier this may not always be possible.

Unfortunately, due to costs imposed on us from our courier, some large items will have a surcharge applied to them. This charge will appear in your cart when you checkout.

 

Live food Delivery

Live food delivery starts at £4.49 and we use a fully tracked next day service for this.

 

Frozen Food Delivery

Please see above for information about delivery days, times and rates. In certain circumstances orders may be delayed without prior notification. On occasions couriers may deliver your parcel at 48 hours, not 24 hours. These circumstances are out of our control therefore we do not guarantee a next day delivery service. We do not track orders so will not be able to notify you of courier delays. We will not replace or refund orders that have been rejected by the customer at 48 hours due to courier delays. Our boxes do keep everything frozen for 48 hours.

We will not replace/refund goods which have thawed upon an unsuccessful delivery due to no one being home to receive goods.

Orders placed after Thursdays 12.30pm will not be dispatched until Monday. Please note this will extend your delivery time.

You will receive an email from us the day before delivery notifying dispatch, please ensure you are home for the delivery, if you are going to be out, please get in touch to arrange a more suitable day.

 

International Delivery

Please note international delivery is temporarily unavailable.

Please note certain large and fragile products are excluded from international delivery. If your order is over 30kg, please checkout as normal and you will have the option to request a shipping quote from us. Delivery time to the following locations is 2 working days. Delivery will be automatically calculated during checkout, or visit our delivery page for a full list of international delivery rates.

 

How quickly will my order arrive?

Our aim is to dispatch all items within the allocated dispatch times (Same day/24 hour/48 hour dispatch). Please note if your order contains multiple items, the order dispatch time will be from the item with the longest dispatch time to ensure you receive your whole order in a single delivery.

We will send you a notification email when your order has been dispatched.

While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day. We will keep you updated on the status of your order via email.


Delivery notifications & tracking

We will email you when your order is dispatched by us and if you provide a mobile number when you checkout our courier will email you on the day of delivery with a delivery slot.

In your dispatch confirmation email we will include any relevant tracking numbers.


Manage your delivery

We have teamed up with DHL to provide our customers with the best delivery service possible which is both fast and flexible.

If we miss you on the first delivery attempt, we will try again the next working day. Alternatively, you can visit DHL and easily re-arrange your delivery to something which suits you better! You can choose from the following options:

  • Collect from depot
  • Leave in a safe place
  • Leave with a neighbour
  • Request a different delivery day

Please click here to find out more about delivery and returns.

Local Devon & Cornwall Delivery

Did you know we have our own fleet of delivery vehicles to serve our local customers?

If you live locally to our shops you can get FREE delivery on orders over £30. The delivery cost will automatically be removed as soon as you enter your shipping address during the checkout.

Which postcodes is this service available for?

If you live within any of the below postcodes then you will be able to select our Local Delivery service at the checkout.

PL:

PL1, PL2, PL3, PL4, PL5, PL6, PL7, PL8, PL9

TQ:

TQ1, TQ2, TQ3, TQ4

EX:

EX1, EX2, EX3, EX4

Returns

Here at The Pet Express we want you to enjoy every time you shop with us. Occasionally we know you may want to return items, we have tried to make our terms as clear as possible to avoid any nasty surprises.

  • Products can be returned up to 14 days from date of delivery for a full refund or exchange.
  • Any free gifts must be returned with your order or we withhold the right to deduct the RRP value of the free gift from your refund.
  • We are unable to accept part used returns of food, engraved ID tags, damaged products (unless delivered damaged) or veterinary medicines.
  • You are responsible for the cost of returning the product back to us, unless they arrive damaged, faulty or the incorrect item is delivered.
  • The product must be in its original packaging, unopened and in a re-saleable condition and the cost of collection or return will remain at your charge. 
  • We only accept returns for products that have been purchased through us.
  • Medicines: We regret that we cannot, by law, accept returns of any medication including all flea treatments and wormers. If you return a medicine to us all we can do is dispose of it for you as it cannot be resold.

Please see our full returns policy for more information.

Customer Reviews

Customer Service

I had an issue with delivery from courier, but was sorted (and followed up) by Pet Express. Brilliant service.

Kass.d.simpson