As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The dogs love whimzees and they were delivered speedy.
Was given a chew ring and the dogs enjoyed it.
My order came super fast and my dogs love these treats.
Ordered two ceramic cat bowls, lovely colours and details with the face and ears, excellent quality at a great price. One of the bowls unfortunately arrived broken, but this was quickly addressed and I received a replacement within the week, great customer service thank you. Will definitely purchase from PetExpress again x
My dog had 1 of these since he was 1yr he is now 12yrs old, in the last year he has gone through 3. So ordered 4 from you as you are the only firm I can get them from. He has Pancreatits so I put cooked chicken and it keeps him occupied. Hope you have them the next time I need them.
As my dog has Pancreatits he is limited to what he can eat. So these are handy for fresh chicken keeps him occupied for a while. He has had 1 of these since he was 1yr old he is now 12yrs and has gone through 4 in the last year. These are getting hard to fine so bought 4 this time. Hope you have these for times to come.
Ordered arrived on time
My pooch loved the free gift of a dental chew - thank you
The bags came with the delivery of food tins. Again quick and easy ordering and delivery
The delivery was very prompt and in an Undamaged box. Unfortunately 13 of the 24 tins were damaged. The company responded very promptly to my email concerning the issue and offered return or refund.
Jac is now in his eleventh year with Hilife and is in great spirits. I wouldn't use anything else.
Great service, items arrived with free gift which is always nice thank you.
Great service with prompt response and delivery
Great service
Amazing thank you have you got any more in please, I can’t find it in stock anywhere
Our dog always loves the surprise toy that arrives with his food delivery - and they are strong enough to last
The order arrived swiftly - in fact, the next day!
Our dog, Jake, loves this food and The Pet Express offers a great deal on this product
Immediately played with and strong enough to survive hard play. A lovely touch
I ordered this in dark green with a door installed and added the kennel mattress, which fits perfectly. It came very quickly and ready for instant use. The cat is still getting used to it but I'm much happier letting him outside now I know he has a safe and dry shelter
