As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Love the smell of this cleaning spray. Dose the job .
Lovely and soft hamsters love digging in it
Our bigger hamsters love this corn as a treat
Big bits of paper keeps the hamsters warm in their beds
Good quality products and service
Always great service, thank you
Fast Delivery Well Pack Thank You Pet Express From Me And My Fur Babies
My 14 Week Dalmatian Loves This Lick Pad Put Some Peanut Butter On It Kept Him Entertained Of A Long Time 5 Stars From Me And 5 Stars From Darby
My dog likes the food. Gift not so
My dog is so comfy with the new filler Many thanks for your speedy delivery.
First class
Great service and they include a free toy which my dog now expects and gets excited by when she sees a new bag of food being delivered!
Impressed with the speed of product arrival and also the thoughtful toy gift which my cats loved. Really lovely touch! Would definately shop with you again.
Easy to put together. Pity there’s not a better clasp for securing the ‘drawbridge type ‘ door at the front. Could improve whole thing by having a major big door at the front. This would make human access for cleaning/rearranging perches etc a lot better
Used for my cats for a long time - personally I think it is an excellent product which is biodegradable.
Very quickly delivered, excellent service!
Arrived quickly, well packaged, but minimal
Trying to feed my dog less red meat, she’s fussy but she likes this.
This one is brilliant as I have labradors and this low calorie dry food is excellent at keeping them at their preferred body weight. Didn’t get the other one as mix up but Pero is a very high quality dry dog food I fully recommend.
They are tops at sorting any queries you have and give refunds of postage when you haven’t understood the delivery.(That was me). Then they would have happily exchanged my dry dog food as the wrong one was picked. Didn’t matter as my dogs on the other but they said I could send it back no cost and exchange it for the ordered one. Nothing too much trouble.
My dogs love this food every scrap eaten and bowls licked. Good value and not cheaply made up of cereal.