As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great service and quick delivery.
The last one disintegeated having completely worn out with use so great to have a good quality replacement which fits well in the cover
Arrived promotly and well packaged.
My puppy has been on this food from age 10 weeks. he loves it
Company accepted my order but failed to send as wholesaler was having warehouse problems due to Covid self isolation requirements affecting staff numbers in warehouse. The company was then able to advise that the product was in and being dispatched A very good service in the circumstances
Great service
It is a good set up but we did have to purchase a free extra bits which cost a extra £30. We were advised that we needed a other thermometer and a thermostat. This could also have been as it was first a snake.
Excellent service. Arrived as specified.
very good
Communication, communication, communication, hassle free purchase.
Best food out there by far, second to none. My German shepherd is thriving on this food. All nutritional goodness is there, with high calcium and phosphorus added. Everything Zach needs.
Good all round
Angus loves them
Great support on the phone. As soon as it arrived my kitten went straight in, he now sleeps in it loves his new home. Really sturdy and well built
My rescue Beagle had no experience of a bone but soon got the hang of it. He was rescued from a testing laboratory in France 4 years ago and came to live with us fairly soon after. Thanks for making him happy
Quick and professional service plenty of choice.
Cat flap is great and the toy is already shredded and well played with.
Cat not been in it yet but hopefully near winter time as he likes to stay out at night.
Excellent service, hassle free and fast delivery.
