As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Our two dogs eat it all so if they are happy eating it so am I!
Great service tortoise loves her new vivarium
Correct goods delivered on time unlike one of your rivals V
I cannot get these in a shop, my dog loves them
Fast and reliable service.
This is the second Timberwolf collar I've purchased. Excellent quality!
Really impressed at the speed I received my order, thank you !
Brilliant service
Bought this viv due to the hight and length, very well made and peace of mind security for well known escape corn snakes (speaking from experience!!!) Quick and very well packed delivery.
Very pleased with the item that I received delivery was spot on i would in the future shop again Thank you
Quick and very well packed secure delivery
Brilliant, rabbits love these to sit on & chew.
Rabbits really enjoyed this hay lovely & fresh, long stands , makes a change from other companies that send rubbish not fresh hay out to you that’s only fit for the bin. Thank you
Really enjoy ordering from this company fantastic.
Excellent product, excellent delivery by a hardworking and polite gentleman. Thank you. I, heartily, recommend the product and its seller.
Great service and quick delivery.
The last one disintegeated having completely worn out with use so great to have a good quality replacement which fits well in the cover
Arrived promotly and well packaged.
My puppy has been on this food from age 10 weeks. he loves it
Company accepted my order but failed to send as wholesaler was having warehouse problems due to Covid self isolation requirements affecting staff numbers in warehouse. The company was then able to advise that the product was in and being dispatched A very good service in the circumstances
