As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good service
I just rang and you had my details. And was delivered in no time thank you. I didn’t even leave my house.
This cat food has made my fussy cat eat, they both are for healthy and have great coats! I highly recommend this cat food
Good quality replacement for one destroyed by the dog
My dogs look for their "mousey" after we cleared up and settle down for the evening! So if my neighbors hear me call" come and get your mousey" they must think I'm crazy!!"
Very happy , excellent communication, fast delivery and they even put a little gift in for the cats which they love! Will definitely be using again. Thankyou
We do not have a cat flap and wanted our cat to have somewhere to shelter during the day if we were popping out. She loves it! Even when we are home she uses it. She comes in at night however I’m reassured now she has a safe, sturdy home to keep her warm and dry during the day. Very easy ordering and quick delivery.
This is my 3rd or 4th time ordering from the pet express - they seem to have the cheapest prices, and they really are express! I get my stuff delivered very quickly and super well packaged, never had an issue
I love these terrariums, I think they look amazing, and they've thought of everything in terms of being built so attachments like heat probes and heat mats fit perfectly... I bought a small one for my ball python when she was a baby, upgraded to a medium when she was a juvenile and now she's an adult I've got her the largest size. There's enough space to create levels etc
My dog is reactive and has hurt my shoulder on a number of occasions. This lead has reduced the effects of his pulling whilst still allowing me to correct his walking.
Arrived promptly and was well packed
My cat is 17 and sometimes needs some Catnip to relex her which then gives her an appetite!
Within a couple of minutes the ball had been ripped apart. It was to soft.
Very happy with products and excellent service. Delivery man very helpful as the package was very heavy.
Speedy delivery and great offer. Like that you can set a repeat order.
Best Litter we’ve tried. Wouldn’t use anything else now.
