As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Dogs love this. Healthy and balanced and no cruelty involved.
Took a bit of time to build as no instructions but hamster loves it...barely goes on wheel now..just climbs ...she seems happy...great buy
After a less than good experience previously, I stuck with The Pet Express because it's independent and UK based. This time, the service was way better, with dispatch advised within two days and delivery a day later. Well done, I hope you can keep this up!
Great for lone play, keeps him happy for ages flinging it around and chewing. Only thing is that the tails could do with being tougher... one has already gone and number two doesn't have long to go before it also is removed!
Nice soft bed, removable cushion easily washed in the machine.
Ordered & had them as you promised & you kept me up to date
Loved it puppy loves it plays a lot with it really well made. Had this make before & am well pleased
Thanks for your quick service and delivery
We have 3 dogs so need leads that are light and easily kept in a pocket or dog bag. These fit the bill. There was also a lovely surprise of a dog ball toy included ???
Always excellent customer service.
I will definitely use The Pet Express again. The website is easy to navigate, the communications about orders are clear and the delivery was fast and we’ll packaged.
This was a fairly robust ball but my staffy can chomp through a tree so he made light work of this. Would be ideal for a smaller dog - or a bigger dog with any kind of self-control!
My boy gets a chocolate biscuit every night and our local supplier has discontinued them. Cue a very sad staffy!! I found these online and it’s safe to say that this supply will last a while and my pupper is delighted to have his wee treat back! Unfortunately, the free gift lasted approx 30 seconds! Typical! It was a lovely gesture though. Thank you so much
Loved by my dogs, healthy and tasty. Will order again
Great service and fast delivery
Amazing little toys. Nice extra surprise for my dogs every time
My three dogs love this! They are healthy and happy. Good price and service!
Excellent service &quick delivery
Both my dogs finish their food - definitely worth the money
Rapid dispatch no problems with ordering
Great website
