As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
very easy website- no hassle prompt delivery
easy grip ball for dogs, but ball not very strong Rope helps to throw a long way! quite good for the money
unfortunately was chewed & destroyed very quickly!
enjoyed by dogs, but fin ripped fairly quickly squeak inside deep noise
Always brilliant. Fast delivery and product spot on. Always order from her. Very pleased.
Quick to email and let me know part of my order was not in stock. Answered my call straight away, friendly, helpful staff. Able to change my order with no problem and quick delivery.
My cat Snoopy loves it
Excellent service
Great service fast delivery
Perfect size for my Maltese. He loves these toys.
Perfect size for my Maltese. He loves these toys.
Perfect size for my Maltese. He loves these toys.
Perfect size for my Maltese. He loves these toys.
Just read the ingredients, hard to beat. I've been looking for a high quality food like this for my 13-year-old chubby cat for ages. Usually grain-free, high protein food like this is also quite caloric. As my cat struggled with his weight his entire life, he always ate Royal Canin light food, but RC is actually full of stuff cats shouldn't be eating. Needless to say, I was *very* happy when I found Canagan Light / Senior. He hasn't lost weight on it, but I'm just glad he can eat much better quality food without putting on any extra.
Fantastic service thanks
My Spaniel loved her free gift of a ball. Thank you!
Was nervous ordering as had never used this company before, but item was delivered very quickly and well packaged. My Spaniel loved her free gift of a ball. Thank you.
Excellent service, thank you.
I don't necessarily need one more plastic toy for my dog every time I order food, and would like to be able to sometimes refuse it for the sake of the environment.
Main staple for our 8 year-old Shih Tsu for the past year, with occasional added treats from the table. Whether dry or with added water to make a kind of soup, they are our dog's favourite and never last more than 30 seconds in his bowl. Good for him, convenient for us and good for the environment!
Better than a tennis ball as it's far less likely to cause repetitive strain injuries to your dog and encourages your dog to interact with you. I don't like the material used for the cord
Great service thanks
