As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Was nervous ordering as had never used this company before, but item was delivered very quickly and well packaged. My Spaniel loved her free gift of a ball. Thank you.
Excellent service, thank you.
I don't necessarily need one more plastic toy for my dog every time I order food, and would like to be able to sometimes refuse it for the sake of the environment.
Main staple for our 8 year-old Shih Tsu for the past year, with occasional added treats from the table. Whether dry or with added water to make a kind of soup, they are our dog's favourite and never last more than 30 seconds in his bowl. Good for him, convenient for us and good for the environment!
Better than a tennis ball as it's far less likely to cause repetitive strain injuries to your dog and encourages your dog to interact with you. I don't like the material used for the cord
Great service thanks
My cat loves these pouches and we were both happy
Use of good delivery service. Happy to change delivery venues. Products well packaged.
A robust hideaway for my cat . Stylish and easy to care for.
Very impressed with the mystery free gift; it's not often you get something free which is actually useful; thank you.
We've given these to our large, mongrel dog for the last few years now and they seem to help with keeping his teeth clean and in good order. The only issue seems to be getting hold of them, as stockists tend to be declining.
Smooth ordering process, with order delivered on time according to original estimate and free delivery due to total order price. It isn't Amazon Prime speed, but if you can plan ahead, which is considered somewhat old school these days, it's great!
Can always rely on Pedigree Mini Markies and can always rely on speedy delivery. Thanks.
Product first class as always delivery prompt unfortunately this time I ordered wrong product my fault using it but prefer the smaller kibble will order correct next time.will ring.
These are the only lollies my hamster will eat and he really needs them as he doesn’t gnaw much so they help keep his teeth down. He’s very picky but has always really liked these!
What I like about Pet Express is that they never send out of date parrot food. Always fresh and smells good. My parrots love it! Thank you.
This collar is excellent value for money. Sturdy, well made and a good quality. I'd definitely buy this again.
Simple to order, fast delivery
When using the product, I could definitely smell the familiar baby powder scent. However, the scent did not last afterwards.
I decided to try a vegan diet for my puppy because she was diagnosed with IBS and food intolerance. I had tried a variety of products beforehand but to no avail. However, this product seems to suit my puppy's tummy.
Prompt delivery. All products in good condition as expected.
The Kennel is well built , just trying to the cat used to it. Trying to find best location that he likes
