As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
arrived before time, really good for our snakes. Will absolutely buy more when needed
I haven't come across a better cat litter. As this is made from recycled paper, it's much less noisy than other litters - a big advantage at night! It also reduces smell from both urine and faeces. Thoroughly recommended.
Took a while to arrive
Bought for when we move house, haven't used it yet, hence the 4 stars instead of 5.
Always very quick delivery and well packaged
Excellent service from an excellent company. My birds love it
Excellent service from an excellent company. Would recommend. My birds love it
We have had various cooling mats but this is the best quality we have seen
Good value for the particular dog food I was looking for. Packaging and delivery as described on the website, with a small free gift as an added bonus.
My wild birds won't eat anything else !!!!!! Ordinary bird seed just won't do !
Great service
Our white nosed Jackie Russell suffers terribly during the spring/summer months with allergies rather like hayfever. Her nose turns bright pink but this sunscreen helps enormously.
Good quality product
Really good quality product, answered all my queries very quickly before purchasing, arrived on time. Nothing bad to say.
Very good product and customer service, before I purchased this I phoned up and had a couple of questions, they answered straight away and were very polite and helpful, arrived very quickly, also really really good quality build, nice solid wood.
Love that it’s sustainable, made in UK and value for money.
