As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great service from start to finish.
Excellent product and customer service - hence why we keep coming back. Order process is easy and delivery is super fast.100% recommended
Fantastic product - delivered in a timely manner & one cat as pleased a punch! ??
Marginally easier and more rewarding than the rock solid antlers. Will last Bella the greyhound a long time at this rate…
Fun - enormous - two squeaks inside. Bella the greyhound likes to pull off the fuzz on its head. But she prefers her more realistic duck toy and it’s quack.
Bella the greyhound’s favourite toy, she loves everything about it I think. The ‘quack’ noise is much more tolerable than the squeak you normally get from dog toys. Now she has her own furry teddy, she doesn’t go for the kids’!
Bella the greyhound absolutely chomped this to shreds over the course of an evening. It smells amazing - like a Spanish deli - and has a salty smokey tang. I regret giving it to her in the evening because she was mega thirsty afterwards and drank at least a pint of water before bed - at 1.5 yrs old she’s reliably house trained but drinking so much at lights out is never a good idea is it! Oops - my fault. I have reordered and will make sure she is given this delicious treat in the morning next time!! Best bone ever - venison and ostrich legs come a close second.
Exact to order, brilliant dispatch and arrival.
Lovely surprise for my kittens and they love it
Exactly what I ordered with good dispatch and receiving goods.
Fresh, lovely orange smelling seed - my Budgies ab love it
Easy to find what I was looking for, fab price, fast shipping, great product - highly recommend
Great service
The first toy you sent us, a red oval squeaky ball with
It is so easy to use and order online. The delivery updates are fantastic and well organised.
Grain free as have a hydroelergric dog he loves this make
Such prompt service as we had left it tight for our puppy to have enough food to last! Sadly he chewed the free toy and broke off pieces of the blue outer layer…but nice idea!
Really suits my dog
There is a stray cat that comes and since I bought the cat house with the heated bedding he stays in there where he’s away from harm and warm n dry. I feed him till night time and leave a little out at night . He loves his new house and I feel better knowing he’s safe and well looked after
Always speedy delivery for orders from Pet Express. Cheapest on the market for Bio-Catolet cat litter, with a free cat toy included.
Great delivery this is the second time I have ordered from pet express
I use this for my rabbit she loves it
My dogs love this and ingredients are very comparable to much more expensive brands
