As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Thanks for a quick, efficient service. And a thumbs up from the guinea pigs for the herbs!
thanks Pet Express for such an efficient service - and a thumbs up from the guinea pigs for the herbs!
The stray cat’s first toy and he really enjoys playing with it and killing it!
Purchased for the stray cat, to replace the cardboard box I’d put out for him. It’s very robust and looks very comfortable with the liner and cushion, I’m sure he will appreciate it once the cooler weather arrives.
Received within two days, well packaged and informed every step of the way.
It’s always great to get something for free.
Easy checkout and quick delivery. Plus nice surprise of a free gift.
A feral cat adopted me a few months ago when he arrived at my door. He always found places to sleep under trees and hedges but when it rains and the temperature drops, i was always worried about him. He won't come indoors so I bought the Katden after reading some of the other reviews on it. Chester LOVES it and sleeps in it every day. It took him a day or so to check it out but has truly settled in now.
Highly recommended
Highly recommended no fuss and dogs enjoy
Kept informed all the way through to delivery
Fits snugly into the Katden and cat that comes into our garden seems to love it. The outside edges are not sewn in so might collect dirt etc but all washable so should be ok
All dogs love a ball for fetch.
She loves them. We do snap in half as an incentive to eat her raw food
Takes her a few minutes to get thru this.
Easy to do.
Brilliant prompt and efficient service.
The vendor was helpful and my order was dealt with in a prompt and professional manner
I have had trouble getting this and the order was dealt with in a prompt and professional service
Always trust these bags with my 3 labradors as they are strong and lovely pink for my 'girls'
