As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good product, but sent in packaging that was too small and it came badly bent. Very poor! Don’t forget to put this r3view on your website.
Super speedy delivery and a great toy for my little kitten!
So cute to get home to open and give my cat a present! He absolutely loves it and was playing with it for agggges and still Does! Quick delivery! Thanks
Always prompt professional service
Some of our cats like a place outside to chill out. Very pleased with quality of Mr Snugs and Benedict and Betty take it in turns to sleep in it. Benedict is a large cat but snuggles in to it no problem.
this set up is of great quality, I was actually shocked for the price, everything is of really high quality and my python loves it in there.
A nice sturdy dog bed . Thick mattress and washable cover . Looks great and dog loves it too
Easy to order and kept up to date with dispatch details . Arrived when it was meant too .
Very pleased with the service, quick delivery, great communication, highly recommended
No catnip which is unusual and most welcome. The Pet Express took note of my request not to send the gift if it contained catnip and they made a point of checking for me. Catnip turns our lovely cat into a monster…
Top service, prompt delivery. Would recommend
My cat is petite with a small neck so I always buy these kitten collars for her. I love the bright colours they come in and alternate them on her. They are comfortable for her, and have the safety fasteners.
After a few days of deep suspicion from my elderly cat, she is now fascinated by it and drinking more. So a successful buy. Whirrs a bit when working but not intrusive
I had an issue with delivery from courier, but was sorted (and followed up) by Pet Express. Brilliant service.
Regular user of the product, hedgehogs love it seems to have replaced the small plastic dish meaty food. This is easier to keep fresh in hot weather with plastic lid when opened. Had very good customer service too from Pet Express.
Our greyhound was very pleased with this and took it to her crate to sleep with ❤️
My Sheepdog Bonnie absolutely loves this flavour and devours it
Very pleased with the service, excellent communication, very quick delivery, would recommend
