As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Our new cat (that isn't our cat) moved straight into his new Katden. He absolutely loves it. I'd recommend going the whole hog and getting the mattress and liner with fitted cat door combo. He seems to really appreciate it. Much better that I imagined it would be. Really recommend it. He also loved the food samples and cat toy.
Even with petrol issues, this came the next day. Very impressed.
My dog Shadow is not a great one for playing with balls for some reason but she was in the local park with me one day and virtually went crazy over a doggy friend’s new Squeaky ball so it was a no brainer after finding them on Pets Express and she is so happy to have her own Squeaky ball now. A big WOOF from Shadow to say thank you !
I would recommend this product. The only down side to it would be it's size. We have a miniature Dachshund so it's a little on the big side.
I would recommend this product. The only down side would be it's size. I have a miniature dachshund. Apart from that good product.
Didn't expect this! I would say my four cats take in turns to play with the gift but that's a lie - they scrap for it! :)
I have four cats - one of whom suffered from an upset stomach - they all love this and no more tummy upsets. Won't give them anything else now.
Speedy process and delivery - will definitely use again
Lovely product my cats love it. Natural healthy food for my Maine coons
Heathy food for a healthy cat
Excellent product and service
My stray cat never leaves this. Sits out in the pouring rain and she’s as snug as a bug and ? rain proof.
Billie loves her new house in the garden. It’s a great safe dry place in the garden for her to sleep or hide from the rain.
New purchase has been instantly loved by our cat Billie. She heads out every day after breakfast to her box and comfy cushion. She now stays dry out in the garden. Very happy family cat.
Used this spray once so far it works well and doesn't have a strong smell
Had a problem with broken parts on one item I purchased, I had a prompt reply to an email and collection was arranged for the following day. Excellent customer service will use again
My elderly cat didn’t take it up as she has two of the similar ones already.
It was easy to order and delivery was fast. My cat is happy to have her favourite brand and flavour.
I am glad to have found you so that my cat could have her favourite brand and flavour. It was easy to order and delivery was fast too.
it doesnt last long as they are determined to get the squeak and chew all the bumps off but it makes them so happy
Easy to order and quick delivery
