As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I was looking for a shelter for my adopted stray cat. I googled it and The Pet Express was my choice. The Katden is exactly as advertised, perfect for a outside cat. The recessed entrance is perfect for keeping rain out. It arrived on time ,very well packaged. I thoroughly recommend this product. I just hope I can persuade the cat to use it.
We ordered this Katden for our cat who loves sleeping in his open bed on the doorstep. As it's starting to get colder and the cat is 17 years old, we thought we'd order the Katden for him. Great product well built and we have the cosy liner as well with it, it's just the cat won't go in. I think he thinks he's off down the vets, as it's very similar to the crate we use. I'm sure he will use it eventually when he gets a bit colder and it's pouring with rain, but for now it's a no go.
Quick and prompt delivery, well packaged and came with a free cat toy that the cat loves.
My pups love this food and are very healthy
Quick delivery
Great service thank you
This bed is just the right size for my little Cavapoo. He is about 10 pound and can stretch out or curl up in to and just loves it. I added another layer of bedding so it is extra soft. It was a little bit more brown/beige then I had expected...but he loves it, and thats what matters.
I was very pleased to find and purchase the same type of cat litter tray as I have used for many years with past and current felines?. The quality of this product was very good and my newly adopted cat really likes this item. Thank you.
Really good customer service and user friendly website
Great product, very well made, impressed with this and love the colour x
This is much better than others we’ve used
Thought it might be better a bit bigger but the cat is using it & its keeping her dry which is the most important thing
Prompt delivery and arrived safely
Always quick delivery
My two rough collies seem to thrive on this food recommended by the breeder.
We used to give the boys some of our morning bacon, this is better for them, less salty, and they love it! Two spoiled dogs!
