As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Available and speedily delivered
Quick service as always, site easy to use and smooth check out.
Great small dog balls at a very good price
Good small balls at a good price
Pleased with service, cat loves the product so a result all round.
Very pleased with the service and cat loves the product - a result all round
The bird seed is very good quality, no dust. The birds must like it as the feeders are emptied very quickly.
Nothing to add but adult vegan food been enjoyed by my healthy dogs for years
The cat love this product. Very good quality food.
The cat loves this product and is helping her to lose some weight.
Great communication and posting. Recommended for all products Thank You!
Cats like these but so often the packs have a lot of powder rather than chunks so can only be used as topping to try and encourage them to eat food.
Our dog is very happy with his new duvet bed and it seems good quality and I like the fact new inners are available.
Very happy with the service and have one happy cat.
Arrived when promised
Really like this cat cave , hopefully the cats will use it when they get used to it. The dog has tried it out for them
very pleased with the service
Order arrived on time and very pleased with the service P.s: love this product
I needed a outside shelter for my adopted stray. I found The Pet Express online and found the KatDen. It’s perfect! The design is such that it certainly is not draughty and the recessed entrance means it won’t get wet inside. All in all a very good purchase, I just hope Mr Cat will use it.
Order wasn't right but couldn't have been nicer in sorting the problem. Quick aswell
