As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My very fussy miniature dachshund is very keen on these.
Easy website to navigate and a delivery issue was quickly and efficiently dealt with by a member of the team. Would definitely order from them again.
Inner has better filling than our previous one, and fits perfectly. Delivery was slow (over a week) and we had to phone to chase you up.
Very happy with orders from the Pet Express. Orders are packed well and sent quickly with quick delivery. Can;t fault them
I bought this as a replacement for a previous one which had been washed so often it was falling apart. There is a feral cat living in the garden that will accept food but will not live inside. The cat sleeps in the Mr Snuggs KatDen year round and the mattress and liner ensure that it stays warm and snuggled. The den itself can get wet inside (condensation or rain coming in from the bottom?) so I wrap an incontinence pad around the mattress and put it inside a cushion cover to make sure the cat stays dry. I like that the mattress and liner are made to fit properly inside the KatDen and are soft and snuggly. The cat appreciates it too.
The srvice I received was excellent. The cat litter arrived on time, and was packaged well. It was easy to delump and my cat preferred it to any other litter.
Reliable company always delivered as ordered on time
Good customer service
This seems to be the only dry food my one cat can eat without being sick. My other cat is a very fussy eater be she is happy to eat sense 6 so I am a happy customer
very easy to buy and quick delivery and competitive prices
My dog Niamh loves your products
Coat arrived on time. No problems well packed
Always deal with any issue promptly
Easy and regular order and delivery. Courier was friendly and helpful
Item arrived quickly, well packaged and just the job for my dogs crate. Would recommend. Happy customer.
First order delayed but rectified immediately and second order no issues but very helpful and service
Prompt service
Prompt service
So glad we changed to regular deliveries from Pet Express rather than our previous supplier - it’s made life so much easier!
A good strong peanut feeder. The metal frame is much stronger than the normal mesh which the squirrels can bite through. They can still get at the peanuts but it is much more difficult with this strong metal frame. I also like the magnetic lid again the squirrels can't lift it to get to the nuts that way and due to its weight they can't lift it off the tree it hangs from. I don't like the feeders that have a frame cage around it as that excludes the larger birds like the woodpeckers, jay and magpies. A good buy and built to last.
My dogs absolutely love this food! And it was delivered in a timely manner!
Keep up the good work also like the name Maizy good for a cat.
