As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great! Wont chip my pets teeth as it is light weight plastic and its recycled! Highly recommend this product.
Pawfect product pet express are very prompt
Ollie says fantastic and tasty product and very good service and prompt dispatch from pet express pawfect
This service really does tick all of the boxes. 10/10
My pup loves all Kong products and they seem to last forever
The Pet express amazing website where I can find all of my dog's favourite toys and snacks. They provide a reliable and very high quality service. They are friendly and sincere. All of their products are very reliable and sturdy. And last but not least they offer amazing and competitive prices. It's really is a great service that I would highly recommend. Also their delivery times are very good and reliable. I like if you spend over a certain amount of money you can get a free gift for your pet, that's just a nice little touch in my opinion.
A most efficient service.
Thank you for prompt delivery, cat enjoying tasty food.
Both deliveries contained a gift that was usable.
Supplied as promised and a useful free gift.
Good service
It’s her go to when she’s bored and she plays catch with my children with it lol
My cat has to stay in due to building works trying to keep her from getting bored she loves this especially when it’s full of treats !
She like cat nip smell and from time to time has a play
Did what they said they would
Very helpful staff when contacted by phone
orders arrive on time, site is easy to use, good selection of products, good quality products, have finally found some cat food that resonates with me and what i'm looking for in cat food. happy customer. love the free toy included in the order as well!
anything that moves and makes a noise grabs the cats attention... this tick those boxes, so good to go.
by far the best food i've found and the best attention to detail. i love all the healing herbs in it and amazing oils. cats also love it. finally, a relief to find them some good food!
The order arrives quickly and is well wrapped. Love the free gifts too!
It may be expensive but I consider it value for money. My Border Collie is fit and full of life, everyone comments on his beautiful shiny coat too.
Items were well packed, and delivery was quick, and I appreciate the text message for the delivery time to.
My friend's elderly cat (18)- enjoys laying and snoozing on this. He definitely walks much better after a resting. Previously you could see that it look him a little while to get his limbs and joints warmed up.
