As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent transaction
An easy and very fast transaction. Would recommend this company.
My Cats love the mistery gifts they are of good quality
I recently bought this mattress and liner to make the Cat Den warmer and more comfortable for our feral cat for the winter. She absolutely loves it and she looks so warm and snug in there. I definitely recommend the product for outdoor cats. The item arrived on time and in good condition.
My elderly dog loves the little mouse you sent her
Very speedy delivery and good selection
Very efficient and speedy delivery. My dog loves the little mouse you sent her as a gift. Thank you
Orders received within days of ordering. All the dogs I gave had love the vegan organic food for adult dogs. Carry them with me on walks with dogs. No refusal yet from dogs we meet and offered them as treats.
Fantastic efficient service at a great price, will definitely buy again.
I like using this litter for my cats it's easy to clean and scoop and it's light in weight
Always happy to receive free gift my doggy she loves them
Great service and delivery used pet express for last 3 years and very happy with service
Excellent service as always I have used pet express for last 3 years always great service and delivery
Good service fast delivery really good product
The kennel arrived within a couple of days and our cat was a sleep in it within an hour of placing it outside by our back door! It is plenty big enough for a large cat and the self heating rug seems to keep him happy, even in the colder weather. We have added some more padding underneath the rug for extra insulation (I now, he's spoilt). Perfectly waterproof and looks tidy too. I really would recommend this product.
Competitive pricing keeps me coming back ?
I have always used this for my 2 mini daushunds and get compliments on the condition of their coats which I believe is due to canagans dry food
there was a problem with my order so I emailed to complain ...received an extremely quick reply and problem was sorted swiftly and efficiently
Swift 'Next Day' Delivery
Been using this company for some years. Happy with the product choice and most reliable.
