As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
A most efficient service.
Thank you for prompt delivery, cat enjoying tasty food.
Both deliveries contained a gift that was usable.
Supplied as promised and a useful free gift.
Good service
It’s her go to when she’s bored and she plays catch with my children with it lol
My cat has to stay in due to building works trying to keep her from getting bored she loves this especially when it’s full of treats !
She like cat nip smell and from time to time has a play
Did what they said they would
Very helpful staff when contacted by phone
orders arrive on time, site is easy to use, good selection of products, good quality products, have finally found some cat food that resonates with me and what i'm looking for in cat food. happy customer. love the free toy included in the order as well!
anything that moves and makes a noise grabs the cats attention... this tick those boxes, so good to go.
by far the best food i've found and the best attention to detail. i love all the healing herbs in it and amazing oils. cats also love it. finally, a relief to find them some good food!
The order arrives quickly and is well wrapped. Love the free gifts too!
It may be expensive but I consider it value for money. My Border Collie is fit and full of life, everyone comments on his beautiful shiny coat too.
Items were well packed, and delivery was quick, and I appreciate the text message for the delivery time to.
My friend's elderly cat (18)- enjoys laying and snoozing on this. He definitely walks much better after a resting. Previously you could see that it look him a little while to get his limbs and joints warmed up.
Cute little pink mouse cat toy, both my cats have enjoyed playing with it . Thank you
An excellent product well made and easily cleanable. The liner and mattress are very warm, and are both easily washable.
Delivery was quicker than described and return process easy enough.
Great service, value for money.
Easy to order delivered on time in perfect condition unlike Amazon very late and damaged and more expensive
After seeing my dogs enjoy white choc drops I found this online and dogs will do anything for them.Even helped coax one to eat after major op.My dogs will have a good ? thanks again
