As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I purchased the Mr Snugs kennel and liner two years ago and decided to purchase the new liner this year. I have had my little feral cat (Sooty) for many years and I have to say Sooty just loves his house.. This is the best Cat Kennel on the market and I’m absolutely delighted with it. It’s also great that I can buy the liner any time separately from the kennel. Thank you so much for a brilliant service . Best wishes from Maureen and Sooty☺️
Really quick delivery
Well worth the money and everything you need for a new puppy. Definitely recommend
My 6 cockatiels and my Kakariki love these sticks excellent variation for thier diet.
My 6 cockatiels and my Kakariki love these sticks excellent variation for thier diet.
The products supplied are as described. And the service and after care is excellent. Thank you.
As ordered and on time
Fast service
These are great for by staffys as a treat they love them I used to get from Amazon 3 bags at a time but half the price if you buy from these guys in packs 12
Good item fits snugly in the cat den. Cat is very cosy in there
Quick delivery and well packaged
I have tried other litters but I find Thomas the best And will continue to use it
A tennis ball with merry christmas on it,nice free gift but didn't last long with my dogs!
Website easy to use order confirmation provided straight forward payment delivery prompt
Large kibble, chicken flavour very popular!
Fairly pricey for size of bag strong fish smell kibbles small
I got a lovely pink fur and feathered cat toy with a bell. I had forgotten it was included with my purchase so it was a nice surprise. It came with Mr Snuggs cat den for my stray cat. He is an old boy and this was his first toy. He likes it. Thank you
Mr Snuggs cat den arrived early in perfect condition. Very sturdy moulded plastic. Good design with overhang at door and small hole for drainage. Nice size. Very happy with my purchase and would recommend.
Bought this for the feral cat that lives in my bf's garden. We weren't sure whether the cat would be brave enough to go in it or not, but after a couple of days she was in there looking all cosy. Now it's her new favourite place. Honestly it's made my Christmas!
Prompt and efficient
