As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
As ordered and on time
Fast service
These are great for by staffys as a treat they love them I used to get from Amazon 3 bags at a time but half the price if you buy from these guys in packs 12
Good item fits snugly in the cat den. Cat is very cosy in there
Quick delivery and well packaged
I have tried other litters but I find Thomas the best And will continue to use it
A tennis ball with merry christmas on it,nice free gift but didn't last long with my dogs!
Website easy to use order confirmation provided straight forward payment delivery prompt
Large kibble, chicken flavour very popular!
Fairly pricey for size of bag strong fish smell kibbles small
I got a lovely pink fur and feathered cat toy with a bell. I had forgotten it was included with my purchase so it was a nice surprise. It came with Mr Snuggs cat den for my stray cat. He is an old boy and this was his first toy. He likes it. Thank you
Mr Snuggs cat den arrived early in perfect condition. Very sturdy moulded plastic. Good design with overhang at door and small hole for drainage. Nice size. Very happy with my purchase and would recommend.
Bought this for the feral cat that lives in my bf's garden. We weren't sure whether the cat would be brave enough to go in it or not, but after a couple of days she was in there looking all cosy. Now it's her new favourite place. Honestly it's made my Christmas!
Prompt and efficient
Quick to deliver
finches love them, rapid response and delivery willorder more .
Fast delivery, quick and helpful response to a complaint.
Fast delivery of our normal dog food, all as expected.
They have changed the packaging and box states degradable, I questioned it as was emailing about something else and thought they'd sent the wrong product, fast response and all was explained
