As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The kennel arrived within a couple of days and our cat was a sleep in it within an hour of placing it outside by our back door! It is plenty big enough for a large cat and the self heating rug seems to keep him happy, even in the colder weather. We have added some more padding underneath the rug for extra insulation (I now, he's spoilt). Perfectly waterproof and looks tidy too. I really would recommend this product.
Competitive pricing keeps me coming back ?
I have always used this for my 2 mini daushunds and get compliments on the condition of their coats which I believe is due to canagans dry food
there was a problem with my order so I emailed to complain ...received an extremely quick reply and problem was sorted swiftly and efficiently
Swift 'Next Day' Delivery
Been using this company for some years. Happy with the product choice and most reliable.
Excellent products great size and price very happy thank you and fast delivery
Excellent quality plenty to last a while great as a gift thank you
Excellent gift very happy to have received this thank you
There is plenty of these to last a while there a greet gift thank you
A quick and reliable service will always use them for my dog food
Excellent service,thank you ?
good service thanks
My cat took to it straight away it keeps him out of the inclement weather and warm. It's a one piece item so no leaks anywhere, I'd recommend it.
Quick turnaround and always keep you updated. Dogs love the free gift as well
Struggling to get these treats so pleased to find a reliable source
Once again first class service and goods shame offered ended on buying 2 but still worth it thank you
Hi great service once again shame offer ended on buying 2 but still excellent service and quality products
