As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Endorsed by the CAPTAIN!!!
I never fill these in unless I receive absolutely stunning service! I have used The Pet Express since the first lockdown, when Charlie went above and beyond to get the Captain Jack his food, 2 years later that service hasn’t faulted, still stunning!!! HIGHLY RECOMMENDED!!!!
I struggle to find Arden Grange treats where i live so went on the internet and this shop offered the best deal, Thank you so much they arrived quickly and with a gift much appreciated although sadly the postman somehow manage to break it but lovely all the same I would not hesitate to buy from here again. Thank you.
Cotswold sausages are quite hard to find just now but you always manage to get some stock in. Thank you. Delivery was spot on and product was well packaged and still very frozen.
one of the best dried food available
great, no issues
good product, supplied as promised. Very helpful customer service.
Fast delivery and good prices and stock selection. Will use again.
This liner has helped to keep our feral cat cosy, we added a heat pad underneath and a fleece baby blanket to make washing easier, it seems to have met with the cats approval too!
I buy this to mix with Aatu cos I couldn't decide between the two.. and I got freaked out that large breeds need a special formula.. even though I know deep down that any good quality food will cover his needs. Power of advertising ☺️ Healthy bouncy lab mix
Excellent service
Good product Still reasonably priced
Excellent quality dog food that really suits my mini schnauzer .
my old boy loves the food never any waste.
You have a great range of pet foods & provide a fast & efficient service.
Felix Chicken Good as it Looks is my cat's favourite food.
Great product, great service- most importantly client ( 1 year old cockapoo loves the bed) ?
A great product, exactly as described. Very well made.
The cat kennel arrived really quickly, and it's great. Would definitely recommend.
Good customer service delivered promptly thank you
My dogs love the Canagan range and although it’s not the cheapest it’s good quality food! Great range of flavours and this company delivers so quickly I wouldn’t shop anywhere else
Dogs love it and delivered within 24 hours of ordering, I’m a regular customer, wouldn’t go anywhere else!
