As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service
Excellent. Came quickly
My dog has had this food for more than 8 years it suits her and this was the best value for money I have found in a long time. It's cereal content is less than some others and that is best for her.
Such a lovely gesture to receive on my first purchase
The service was excellent and the price was the best I could find. The delivery time too was very good. My dog has had this food for years but this is the best price I have paid and to get a gift to what more can you ask.
Great, great
Delivered on time. Everything in order.
Bought the Kompact9 to replace one we already had which broke. I use it as part of a three mile walk with our dog, so it is useful being able to carry it in my pocket.
Promptly corrected a mix up with the order, and did so with the minimum of hassle.
Who'd have thought it? Hours of fun chewing and chasing
Great to for him to play with something different. He loves chewing it and chasing it. Thought it would be too big for him to pick up, but no!
Arrived quicker than expected. My dog loved the free toy: not something I'd have bought him as he's only small and it was a big spiky ball. I'll certainly buy him one again.
Great service, delivery and nice touches with the free gift and email to order again
Very easy to order, and delivered straight to your door.
I love the product. Good for the planet, the dog, my conscience!
The courier unfortunately made a mess of the items ordered but a no fuss refund was immediately offered. Will definitely buy from you again
