As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
No problems with the order and arrived perfectly packed and on time as per due date. Will order again
As delivery was in 2 separate parcels, I was given 2 plastic spikey durable balls very much enjoyed by dogs THANK YOU
User friendly website Great choice of products Great service
Dogs enjoy this kibble smell very fishy Reasonably priced
Large kibbles. Contains alot of protein & oils though fairly pricey for 12 kg size bag Leaves quite a greasy residue
Excellent service
Excellent. Came quickly
My dog has had this food for more than 8 years it suits her and this was the best value for money I have found in a long time. It's cereal content is less than some others and that is best for her.
Such a lovely gesture to receive on my first purchase
The service was excellent and the price was the best I could find. The delivery time too was very good. My dog has had this food for years but this is the best price I have paid and to get a gift to what more can you ask.
Great, great
Delivered on time. Everything in order.
Promptly corrected a mix up with the order, and did so with the minimum of hassle.
Bought the Kompact9 to replace one we already had which broke. I use it as part of a three mile walk with our dog, so it is useful being able to carry it in my pocket.
Who'd have thought it? Hours of fun chewing and chasing
Great to for him to play with something different. He loves chewing it and chasing it. Thought it would be too big for him to pick up, but no!
Arrived quicker than expected. My dog loved the free toy: not something I'd have bought him as he's only small and it was a big spiky ball. I'll certainly buy him one again.
