As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The cat kennel arrived really quickly, and it's great. Would definitely recommend.
Good customer service delivered promptly thank you
My dogs love the Canagan range and although it’s not the cheapest it’s good quality food! Great range of flavours and this company delivers so quickly I wouldn’t shop anywhere else
Dogs love it and delivered within 24 hours of ordering, I’m a regular customer, wouldn’t go anywhere else!
Love shopping here for my fur baby! The range is amazing, the quality is even better & the customer service is perfect! I can’t complain about anything and I have purchased from the site a number of times I always been happy!!
Good value for money
Ordered a few items, one was cancelled due to going out of stock and I was quickly refunded before package was shipped. Everything arrived quickly and easy service.
Chews arrived quickly. My dogs love these. Individually wrapped so stay fresh and moist. Great product.
This food has kept my Choc Lab’s weight under control and she is in good condition, quick delivery.
Great company every thing I have ordered from them delivered, no fuss no hassle
If my dog is happy then I'm happy ? She loved her new ball
Another free fun gift. If my dog is happy then I'm happy ? Brandy loves her ball ?
Woof woof woof was the response from the intended recepients
Received on time
Very impressed with service and my two Irish setters girls live the treats
Reliable fast love the free gifts
Excellent service. Super product. Bought to give shelter to Stray Mother and her 4 kittens. Worth every penny as they are all snug, dry, warm and safe. Hopefully, will find homes in due course.
Excellent service and absolutely first class product. Purchased to give shelter to 4 homeless kittens and their mother. So happy with product as they are all snug, warm and safe. Worth every Penny. M L Gillespie
My cat loves sleeping in it during the day when it’s cold and miserable - makes the cat den really cosy
