As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Couldn’t ask for more
My Yorkie just loves the sticks
Everything I have had so far has been very good and with prompt service
My cat loves these though they are little large for him as he only has 2 teeth!
My cat absolutely loves these - his favourite 'toy'. I have just bought him another one for Christmas but have to keep it well hidden as he can smell the catnip through the wrapper and will tear it open given half the chance!
Received delivery next day, very happy with the service
Great website and easy ordering
Great thanks
It come on Monday not Friday
The kennel has really helped a homeless cat have somewhere safe to go to at night, while the surprise toy has become a perfect addition to my own cats toy collection
There has been a local stray that has been hanging around for way over a year now & it has been awful seeing him trying to find shelter when the weather is bad. We cannot take him in ourselves as we have our own kitty to take care of & she doesn’t share hoomans or spaces. We made him a house out of a cardboard box & a bin liner but a recent storm pretty much destroyed it. This is a fantastic replacement for him & he comes around every day to sleep in it :-) we have made one homeless cat very happy with this purchase!
Great service
Really excellent bottle keeps water cool and the cap is brilliant negating the need to carry a bowl.
A really handy water bottle,keeps the water cool and top is really excellent design item negating the need to carry a bowl.
Have purchased 3 over several years. Cannot fault them.
Slight delay with delivery due to supplier issues but customer service were excellent and my order was sent out within 24 hours of contacting them
