As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
first rate service
My dog loves these treats which have a great crunch to them and smell lovely.
Rang company as the treats hadn’t arrived, friendly man advised they were stuck at the post office and he would chase them and said they would definitely arrive in 2 days time, which they did.
Great product much higher spec than my previous one
No issues
Been searching for this brand,happy to have found it.dogs love it,great price too
Great food been looking for this brand for sometime.glad to have found it.easy transaction & delivery 1st class.will be a regular customer.shame about the extra delivery cost on orders over 30kg
An excellent quality item which both my dogs love.
Excellent service, prompt delivery
Large selection of products. Prompt delivery. Very pleased.
This free gift was a quality dog toy. Every free gift I’ve received has been equally brilliant. Thank you.
Carnilove venison & reindeer is a firm, chunky food adored by my Leonberger & Standard Poodle. Not filled out with gravy, just the pure ingredients. I highly recommend. You get what you pay for.
Wrong size sent still waiting for a replacement.
Good communication, great product swiftly delivered.
Such a nice surprise , Willow is ball obsessed ideal gift , thank you
Was a little worried that my fussy dog might not like it as she is not keen on kibble ..but this is a soft kibble and she loves it . Pet Express site is easy to navigate , fast delivery and cheaper than a lot of other online companies, a win win
I bought one of this make from my local pet shop fitted great this one I ordered same size and same make but this one is too big . Disappointed.
