As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Ordered a Mr Snugs outdoor cat kennel on line. Delivery was excellent - less than 48 hours - and was kept informed of order progress thoughout. Would use again and recommend.
We bought one of these for our dog Merlin just before Christmas. It's his favourite toy by far so we decided to get one as a present for a friend's dog. Merlin loves the water so this is ideal for him as it floats, and being tough he hasn't managed to chew it which is what he usually does. The service from Pet Express was very good. Ordered on Monday, arrived on Wednesday.
As with the Mynah Granules, this product is superb. Full of goodness for a Mynah bird and swiftly shovelled down my Jake's throat with much enthusiasm (he's even eating them now as I type this!). The service from Pet Express was top class from order through to delivery. So easy and so efficient and all packed very well. Another order is on it's way soon! Thanks Pet Express, keep up the good work! from Mrs Mac and Jake x
My Mynah absolute adores these little biscuits. He can't get enough of them and I'm happy in the knowledge that they are full of goodness. He has been scoffing these for the last 4 years and I'm now chuffed to bits that I have discovered Pet Express sell them at the best price on the market and their service is superb, professional, efficient and reliable. Well done Pet Express from me and Jake, we will always order from you so please always keep them in stock even though Mynahs are not a common pet x
The nest box is very well made especially for the price I paid. Service was excellent. Very pleased all round
Very fast delivery - bit early to assess how good the product is but that will be a review for Wagg (?). Despite the need for joint care additives in dog food there are still relatively few who sell it (getting rid of old stock maybe) but PetExpress certainly do.
I bought this outdoor cat kennel after reading positive reviews elsewhere. I'm not disappointed at all - it's solid and doesn't look out of place in the garden. The overhang is really good for keeping the weather out. I've placed it in a sheltered area near the fence, just the job for keeping a cat nice and dry. My own two cats of course come straight in if it's raining - this kennel is for a local stray cat who is used to living outside. This will provide him with a nice bit of shelter, especially during winter. I am also very pleased with the service from Pet Express. Next day delivery and the product was well wrapped and in excellent condition. Many thanks.
Our Parrot food arrived today within 48 hours as always. Ive not unpacked it yet as Ive been ill,but I know there will be no problems.Our Parrots love this food. The delivery man was very pleasant as always and gave us time to get to the door First class service as always Pet Express! Many thanks Stephanie
I am very pleased with the service that Pet Express has delivered.I ordered the cat kennel on Sunday night and on Monday morning i was e-mailed with reference and detailed tracking to what was happening.I received another e-mail to say the goods were being despatched and on Tuesday morning my goods were delivered.I am very happy with this service indeed.Its the best i have ever had out of all the internet company's i have used. My cat has still to use the kennel...its just sniffing it out at the moment but the quality is brilliant. Thank-you very much and keep up the good work.
Not the best hutch, looks great in the pictures but the design is wrong with the ramp, my piggs cant use it and there is no trap door to put down or the ability to take out the ramp as its fixed therefor the bottom level is useless. Also gets very damp - unsure how long will last,Very cheap looking when you get it home- Will not recommend to anyone else.
a basic hutch sturdy and come ready to use no need to build just add the legs. large enough for 2 dwarf rabbits, good price as well delivery, i was very surprised it arrived the next day. I would certainly use this web site again.
Thank you for your excellent service, very very fast. I shall use this company again in the future, for Aquarium needs. Thanks again. J P Garnham.
very good product very fast delivery
I paid
Once again Pet Express have come up trumps. Ordering is easy and I was kept informed at all stages of the order/delivery process. Item arrived in perfect condition. All in all, excellent. Why would I want to shop anywhere else especially when I live locally and delivery is free. Many thanks Pet Express, keep up the good work.
Just started weaning - mother is eating puppy food & looking good. Puppies love it a 3 weeks & passing good poohs not loose with weaning
Fantastic viv, my beardie loves it, great value for money and a great service in terms of delivery timings and being free delivery. Would highly recommend :-)
I ordered a 36" vivarium with matching cabinet 1 day and recieved it the folling day to renfrew,scotland. the item arrived in perfect condition thanks to the to the way it was packed.highly recommend this company to all.1st class all round service.many thanks.peter
I can highly reccomend this product to cat owners of those highly wayward moggies who just love the great outdoors.Place kennel in a sheltered spot and line with a warm fleece blanket,when the heavens open, said moggie is warm and dry inside !I am now the proud owner of two Mr Snugs cat kennels, and hopefully two dry and fluffy cats !
THIS IS A WONDERFUL PRODUCT. I WOULD RECOMMEND IT TO ANYONE, OUR CAT LOVES IT AND THIS IS ACTUALLY THE SECOND ONE WE HAVE BOUGHT SO HE HAS DIFFERENT PLACES TO SLEEP . IT IS SO EASY TO CLEAN, IS DRY AND WARM IS WINTER AND HE EVEN LIKES TO SIT ON TOP OF IT ON A SUNNY DAY. THANK YOU VERY MUCH TO EVERYONE AT THE PET EXPRESS FOR SUCH A PROMPT DELIVERY AND FOR ANSWERING MY QUESTIONS SO PROMPTLY.
That was quick and painless, delivered cheerfully and your site is easy to navigate. I will be back when my springer spaniels food runs low.
because i recieved a broken feeding dish. when i phoned them they was quick to sort it out. thank you.
excellent service quick delivery very good value for money i will deffinately buy from pet express again
I have been using AG Lamb & Rice now for several years with great results. The food is very paletable and digestible which means less cleaning up. The dogs look well on it The primary protein source is from animals not plants, and is 30% lamb meal, all the ingredients are quality. I have been in arden grange breeders club before and have also brought off them at 1/2 tonne orders at a time. Pet express 6 bag deal works out cheaper than the breeders bag and about the same price as the 1/2 tonne deals but without having to have 32 bags lying around your shed !! Absolutely fantastic value and I will continue to shop here and tell my friends about it for as long as they have great deals like this. Order process was simply, and the food arrived 2 days later as they said it would. There was plenty of emails to advise me of updates on the order, and the guy who delivered them even borrowed me his pallet truck so I could take them directly in the shed :-)
Have got this while awaiting puppy ready for him to snuggle up to! Delivery Great.
