As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
A top quality dog food at a fantastic price. Delivered to your door.
For a first visit I was very impressed.I used online then phoned to check as order was a gift for distant friend. It arrived early the next day up to Scotland from down south. The dogs were more than satisfied! Service with a smile.
A dog food that all 3 of my different breed dogs love. Very palatable, even for one of my dogs with a sensitive stomach. Very high quality and at a great price.
An excellent product, loved by all 3 of my dogs of different breads. I would highly recommend this complete dog food to all persons looking for a high quality product.
Not only did my order arrive very quickly, the price was great too. Even more important, our Rabbit loves the feed and doesn't leave a single bit. Everyone is happy!
This coat is wonderful. It is so thick and very well made and looks a lot more expensive than it was. Would definitely recommend this coat to anyone. A brilliant buy for my shivering dog
Thank you for a very speedy delivery. The product is excellent. My cat hasn't used it yet but it certainly fits the description and will do an excellent job.
I have used this dog food for my 3 dogs for many years now all thrive on it. The service from ordering to receiving my items is hassle free with great delivery service often within 48 hours. I will use this service again and again.
Our elderly dog is now struggling to digest grain based kibble so we swapped her to this. We have tried her on other grain free kibbles but this one is by far the best. No stomach upsets, bundles of energy and a gleaming, glossy coat. Mixed with a home cooked vegetable and meat diet this is a fantastic addition to her diet.
Bought this mattress as a spare to go in the Cat kennel we ordered in October. We have a cat which is always in our garden under the hedge, she is there in all weathers. We felt so sorry for her we bought the cat kennel, which she LOVES! She sleeps in it all day and every day, keeps warm and dry and out of the wind. Would definitely recommend.
This little coat is keeping my elderly Scottie dog lovely and warm, however I did have to alter it so it would fit him. It was far to tight around the neck and chest area when it was done up with the Velcro. I had to unstitch one side of the Velcro and reattach it so that at least one inch of the Velcro overlapped, now he can breathe whilst having his walk.
Our cats love this new bit of furniture. It was very easy to assemble.
Excellent system to stop pervading smells from the cats litter tray. Bit fiddly to fill the bag when there is only a little in it but once gravity can pull the weight downwards its good.
We moved onto this brand of food from Hills Science plan(which seemed to upset his stomach ) about 7 months ago for our now 17 month old Labrador. He gets a strict weighed amount daily and is perfect weight his coat shines, he is full of energy, and his stools are now well formed and firm. Although not a large dog he seems to like the large kibbles of this food which he has to crunch rather than swallow whole, so in conclusion we are very satisfied with this food.
One of our cats won't use the cat flap even in very bad weather. I didn't expect her to like the kennel because she is so fussy, but after a couple of hours we found her inside on the self-heating pad that we bought with the kennel. We don't have to worry about her getting stuck outside now.
Ordered Canagan Grain Free Dog Food - Scottish Salmon on line for my 2 dogs. I am so impressed with the speed in which I received my order. I received excellent communications from this company and I am really pleased with the secure way it was packed. Also received fab free gift...all this from the cheapest company that sells this food on line. I will definitely use Pet Express in the future. Thank you.
Unbelievable service. Place your order one day arrives the next.
my terrier cross was leaving his kibble ( a good brand)untouched, but now gobbles up every button of this canagan kibble. i can't believe how differently he behaves compared to the other kibble to be honest but delighted!
Luxurious dog bed, machine washable and you can tumble dry it too-perfect for boisterous dogs who love to get wet and muddy! Very good value, I would buy this bed again if required
Food is really good for dogs with skin disorders. My Golden Retriever has suffered from skin disorders all his life but now for the first tine it is under controle.
Arden Grange Lamb and Rice is the only food I've found which my dog can eat without developing an extremely runny bottom! I discovered it through years of fostering dogs of all shapes, sizes, breeds ages and backgrounds - all of whom did well on it.
Bought this item for my wild at heart mog, who loves being outdoors in all weather so he has somewhere to bed down if he can't get back inside. Excellent service, easy to use website and good description of item which is just what I wanted. The only reason I score it 4 stars is that the shelter was scratched on both sides and the packaging box was coming apart when I took delivery. At £52.99 this isn't cheap so I would have liked it to be in perfect condition. The delivery turnaround time was exactly as promised - 48 hours I ordered it on Thursday; it arrived Saturday. The self heating pad gets 5/5. My Amadeus loves it! The design is excellent! Amadeus gets into it very easily, the pad fits perfectly and it also accommodates a cushion for added comfort. It had its mettle well tested this weekend with the worst storm for years but stayed bone dry despite the high winds and driving rain all night. I am delighted with it. A great solution when a cat flap isn't available or your cat is a gadabout.
