As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I am very pleased with the product provided and the price of the dog food. Will definitely be buying more from The Pet Express organisation. Delivery was also very prompt and left exactly where I requested.
Good product that arrived very quickly so can recommend both the product and the Company.
This was a first purchase from Pet Express and very pleased with the prompt service and delivery of my goods. The purchase was exactly what I required. I would not hesitate to use again and recommend this comnpany to others
straight forward transaction and good delivery and harvey enjoyed his food
Excellent product from an excellent company. Service is firstclass
having ordererd the product it arrived with in the advertised time , service was very quick . no hassle and the best price available at the time from all suppliers . a bonus when a dog chew was given free of charge. as for the product i can only wait for the dogs to give there approval....there has been no complaints in the past from them so sticking with a quality product which has been tried and tested over several months .
Excellent service, 1st class product would not hesitate to order again
My 4 year old Golden Retriever, Lucy, has been on Symply all her life. She had 8 puppies in January and everyone commented on how healthy she looked before during and after her pregnancy. Needless to say, Jonah is on the Symply Puppy now too and their coats are in tip top condition and have lots of energy. Totally recommend Symply.
Great price, great value - super fast delivery included! Will continue to repeat - it's a no brainier!
bought this for shelter for a stray cat I was amazed how warm he was, then it rained and the fantastic insert I bought got wet, I was a bit disappointed so phoned p/ex up and a gentleman told me to raise it on 2 breeze block and as of today even through torrential rain it is dry...I cannot recommend this highly enough, honestly I am buying another for another stray who has "adopted" me!!!
Good dog food and the best price I could find, this is local to me as well
Ordering the gravy bones was simple and straightforward. The order was acknowledged very quickly and I was told when to expect the delivery. The bones are smaller than the conventional gravy bones - which make them ideal for carrying in the pocket and using for training treats. Sam - our lurcher - loves them.
Fabulous pads which protect your carpets and furniture from cat claws. The items are top quality and because the pads are flat to floor, it is more natural for the cats to use.
I am very impressed with the efficiency of this company. They even email me to remind me its time to order. Keep me informed of dispatch and delivery details. Items come well packed and protected. Excellent service.
service very good, very well packed, baths fit cage fronts perfect, I would recommend your company to freinds
Great service, good quality free gifts. Speedy delivery
Always a speedy delivery from The Pet Express and competitively priced. This Large Breed Symply has a good size kibble for our Border Collies; they enjoy the food, it satisfies their appetite, their toileting habits are good and once we established the correct amount to feed, they're maintaining a healthy weight. One of our dogs is prone to itching and he still does itch. The other dogs coat seems dry without a supplement. Out of the 'natural' foods we've used I would say this ones worth a try
Very good and easy to use. Shame it took over a week to arrive when it said 3-5 working days.
As tiltle really couldnt ask for more my bearded dragon seems real happy now
This viv stand is great really looks well in my living room A+++
this is the very best product i would advise anyone to use if you have a strong dog or a dog that pulls on the lead as it uses the animals own strength to stop it from pulling and without harming the pet in any way.easy to use simple to put on the animal and very safe.best product i swear
Very happy with Pet Express. They are very competitive and efficient delivery times. Will use them every time. You even get the odd free item with your order!
Litter trays arrived promptly and well packaged. Cats delighted!!
good service and food packed very well and harvey loves it :)
