As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15852 customers
good food good price
21st August 2014

Good quality food my 6 month old Doberman loves it but he also love cat s**t so what does he know.

Dobie owner
good value multibuy
21st August 2014

The opportunity to save money by buying in 'bulk' is great. This is the only food one of my dogs can eat and sourcing it bag by bag from other suppliers is ruinously expensive. Very good value for money in addition to efficient order processing and prompt delivery.

Anonymous
Great value
18th August 2014

Lovely, practical cat rugs. My two little darlings sleep on them every night.

JO
Simply senior dog food
13th August 2014

My dog enjoys this food. It has helped the arthritis in her back legs.she no longer limps. She is seven years old but ruins like a two year old!

Anonymous
Mr Snugs Kennel: a home for a stray
13th August 2014

After much research I bought Mr Snugs Cat Kennel (Mattress and liner) for my adopted stray who I am trying to re home inside, but he prefers the outside. It took a week for him to adopt the kennel and now he is very happy with it as his new home. The kennel is sturdy, a watertight.

Anonymous
My 8 week old Labrador loves these
12th August 2014

Read a lot about these so thought I would give them a try, first of all the dog wasn't interested the smell is very strong, but on offering one a second time he loved them and looks forward to having one a day.

Jules
Fantastic kibble
11th August 2014

Our two Westies developed skin allergies after a company changed their recipe. We were advised to try Arden Grange and it has been fantastic. Their skin is now perfect and they enjoy all the flavours without any problems at all.

poohbea1
Excellent
11th August 2014

These sticks serve two purposes for our Westies. They love them and also keep their teeth in good condition too. Good price from this supplier.

poohbea1
Fun toy
11th August 2014

This toy was sent as a free gift with an order and the dogs love it. It is also well worth buying.

poohbea1
Great treats
11th August 2014

Our two Westies have previously developed allergy's from some foods so now only eat Arden Grange. These treats are now the only ones we allow them to have and they love them. They enjoy all the different flavours that are made.

poohbea1
good value
31st July 2014

Really pleased with this bundle it is convenient and easy to order, delivered quickly with a quality free toy. Will order again

Anonymous
Cat kennel
31st July 2014

This is an excellent idea and my cats love it (used some catnip spray to encourage them to investigate). Oscar prefers to sleep outdoors in his all night! Even in heavy rain the inside stays dry and cosy :)

Shona
Returned
31st July 2014

I wrongly ordered and needed to return this item - the process was easy, quick and effective.

Chloe
Soft Toy
30th July 2014

My dog loves the soft toy you kindly gave to her. I am over the moon with your bargain prices and the added bonus of a free gift makes all the different. And prompt and efficient service is second to none! Thanks again

Honey
Not a favourite for our dog
28th July 2014

Our springer didn't like the fish variety. It smells very strongly and different to the other flavours. Still, excellent service from the guys at pet express!

Anonymous
Excellent service
22nd July 2014

Ordered the item from you via the internet. It was despatched at 16:30 and delivered before 09:30 the following day - excellent service and a great product. Will not hesitate to purchase from you in the future.

Anonymous
Buddy's food
21st July 2014

I have now ordered on line a couple of times , it is so easy to do .Good service .

Anonymous
Fantastic lightweight product
20th July 2014

Working long days and having a cat that likes the outdoor space I felt guilty shutting her in or out all day but this product is perfect as she can shelter inside if she wants or needs to. Product is exactly as described and was extremely speedy in delivery, would definitely use this company again, excellent service!

Wilfy
Symply Adult Dog Food - Turley & Rice
20th July 2014

I was pleasantly surprised at the way my dog took to this dog food. It certainly seems to agree with her as she is leaner and fitter since I started feeding her with it. No problems whatsoever at feeding times now, and first class service from The Pet Express.

Anonymous
Large box of quality pigs ears
17th July 2014

Excellent quality , good competitive price, dogs love them! Quick delivery.

Molly bedlam 66
Royal Canin Multi Buy Bulldog Dog Food
10th July 2014

Arrived quickly. Exactly as expected. This is the only food we've found so far that stops Merlin, our staffy, producing odours like a cross between burning tyres and sarin gas... Highly recommended!

Furious Logic
only 4 rings
06th July 2014

only 4 stars because the email confirmation indicated a 9" ring was ordered instead of the 9cm. However the correct size was delivered quickly, the quality is great (would have liked a different colour option) but my dog loved it.he had no complaints at all and would recommend using the pet express again.

Anonymous
Just lovely
30th June 2014

Lovely sturdy cat house. Just what I wanted for my 1 year old rescue cat. She has to be outside all day, every day whatever the weather, she just loves being outside. Now she has her own little house and she loves it. She now has a lovely, warm, safe place to go to sit and watch the world and the birds go by. It is very well made and the liner and mattress are very good quality, far better than what I expected and also far superior to what I have seen in pet shops. Would have no hesitation in recommending this Cat Kennel, Liner and Mattress to anyone who has a cat like mine who will NOT stay indoors during the day. Thank you very much. You have made one little girl very happy. Service from this supplier was excellent, very quick delivery and goods received are definitely as described.

Honkytonk
excellent
18th June 2014

Have brought these treats before but found them expensive in the shops for a small bag, but your are bigger bags so better value

inda
excellent
18th June 2014

Another brill toy he has fun with keeps him happy

linda
excellent
18th June 2014

This is a very good idea as my dog loves to eat sticks, but with this safe stick there is no problem he just loves it

linda
excellent
18th June 2014

Diamond loves this ball keeps him happy while out on are walks

linda
Reviews