As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good quality food my 6 month old Doberman loves it but he also love cat s**t so what does he know.
The opportunity to save money by buying in 'bulk' is great. This is the only food one of my dogs can eat and sourcing it bag by bag from other suppliers is ruinously expensive. Very good value for money in addition to efficient order processing and prompt delivery.
Lovely, practical cat rugs. My two little darlings sleep on them every night.
My dog enjoys this food. It has helped the arthritis in her back legs.she no longer limps. She is seven years old but ruins like a two year old!
After much research I bought Mr Snugs Cat Kennel (Mattress and liner) for my adopted stray who I am trying to re home inside, but he prefers the outside. It took a week for him to adopt the kennel and now he is very happy with it as his new home. The kennel is sturdy, a watertight.
Read a lot about these so thought I would give them a try, first of all the dog wasn't interested the smell is very strong, but on offering one a second time he loved them and looks forward to having one a day.
Our two Westies developed skin allergies after a company changed their recipe. We were advised to try Arden Grange and it has been fantastic. Their skin is now perfect and they enjoy all the flavours without any problems at all.
These sticks serve two purposes for our Westies. They love them and also keep their teeth in good condition too. Good price from this supplier.
This toy was sent as a free gift with an order and the dogs love it. It is also well worth buying.
Our two Westies have previously developed allergy's from some foods so now only eat Arden Grange. These treats are now the only ones we allow them to have and they love them. They enjoy all the different flavours that are made.
Really pleased with this bundle it is convenient and easy to order, delivered quickly with a quality free toy. Will order again
This is an excellent idea and my cats love it (used some catnip spray to encourage them to investigate). Oscar prefers to sleep outdoors in his all night! Even in heavy rain the inside stays dry and cosy :)
I wrongly ordered and needed to return this item - the process was easy, quick and effective.
My dog loves the soft toy you kindly gave to her. I am over the moon with your bargain prices and the added bonus of a free gift makes all the different. And prompt and efficient service is second to none! Thanks again
Our springer didn't like the fish variety. It smells very strongly and different to the other flavours. Still, excellent service from the guys at pet express!
Ordered the item from you via the internet. It was despatched at 16:30 and delivered before 09:30 the following day - excellent service and a great product. Will not hesitate to purchase from you in the future.
I have now ordered on line a couple of times , it is so easy to do .Good service .
Working long days and having a cat that likes the outdoor space I felt guilty shutting her in or out all day but this product is perfect as she can shelter inside if she wants or needs to. Product is exactly as described and was extremely speedy in delivery, would definitely use this company again, excellent service!
I was pleasantly surprised at the way my dog took to this dog food. It certainly seems to agree with her as she is leaner and fitter since I started feeding her with it. No problems whatsoever at feeding times now, and first class service from The Pet Express.
Excellent quality , good competitive price, dogs love them! Quick delivery.
Arrived quickly. Exactly as expected. This is the only food we've found so far that stops Merlin, our staffy, producing odours like a cross between burning tyres and sarin gas... Highly recommended!
only 4 stars because the email confirmation indicated a 9" ring was ordered instead of the 9cm. However the correct size was delivered quickly, the quality is great (would have liked a different colour option) but my dog loved it.he had no complaints at all and would recommend using the pet express again.
Lovely sturdy cat house. Just what I wanted for my 1 year old rescue cat. She has to be outside all day, every day whatever the weather, she just loves being outside. Now she has her own little house and she loves it. She now has a lovely, warm, safe place to go to sit and watch the world and the birds go by. It is very well made and the liner and mattress are very good quality, far better than what I expected and also far superior to what I have seen in pet shops. Would have no hesitation in recommending this Cat Kennel, Liner and Mattress to anyone who has a cat like mine who will NOT stay indoors during the day. Thank you very much. You have made one little girl very happy. Service from this supplier was excellent, very quick delivery and goods received are definitely as described.
Have brought these treats before but found them expensive in the shops for a small bag, but your are bigger bags so better value
This is a very good idea as my dog loves to eat sticks, but with this safe stick there is no problem he just loves it
Diamond loves this ball keeps him happy while out on are walks
