As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I have fed both of my Retrievers on Pero Labrador Life for many years. It seems to keep them happy and healthy and has a lot less rubbish in then some dog foods.
This is a good quality product, unlike wooden items which can warp and twist this unit is moulded without joints so no chance of leaks! Our cat loves it and when placed in a sheltered location it gives good protection from wind and rain. I would definitely recommend this item.
My young dog has a delicate stomach, with all the expected consequences. Nature's Menu food pouches are the only foods her stomach can take, while being tasty and in sufficient variety to keep her, and her stomach, happy.
This is the first time using Pet Express and I shall be using them again. Apart from the good price the staff at the warehouse and office staff were extremely friendly and helpful. I shall certainly be back!
Excellent dog food and excellent service from pet express
Excellent dog food, great value, brilliant service, excellent prices, highly recommend Pet Express,
my dogs love this food,we have used it for 4 years now,they have nice soft shiny coats,good firmish stools to easily pick up
Very pleased with this service will be using these again excellent service , quick delivery .
Thanks again for such prompt delivery and good service of a product that both my dog and myself find value for money.
I was really happy with my purchase, price and quality. Delivery was excellent too. Would recommend and will use again.
Love this .. Came within 2 days and was easy to set up my cats microchip (did it before putting it in the door). Very good price compared to others I have seen and works a treat keeping the neighbourhood scrounging cat away! Deffo recommend :)
I can fully recommend the viva cabinet it goes together easily and when complete is sturdy and looks a great piece of furniture. All round an excellent product and worth the five stars I've given.
As usual Pet Express excelled themselves delivery was so fast and was advised of the wearabouts and estimated delivery time from the moment I placed my order. Well done.
First time user of your service and I must say how pleased I am at the communication and speed of delivery. My cat, Basil the Coon, says 'yummy'. So that's fine by me.
The food is fine -- I have 8 working dogs and have been feeding frozen tripe for 10 years with a mixer -- Webbox seems to work just as well for both Labs and spaniels and easier to handle -- I did think larger orders were delivered free -- why do you not advise freezing?
This was the first order I have had from you.The product is perfect and arrived within 48hours will definately order from you again.
The product was exactly as advertised. Arrived in perfect condition and wrapped well. Very impressed by Pet express & courier service used which gave constant updates for time & day of delivery. Would definitely order from this company again. Many thanks
As my cat gets older, and with no cat flap, she disturbed my sleep every night with the need to visit 'the garden'. With her new kennel, I now know when I put her out at night, she is cosy and sheltered. Should have done it months ago! The delivery too was amazing from Plymouth to nearly Edinburgh in less than 24 hours. Most impressive.
Always get exactly what's ordered, kept up to date regularly and delivered within the time specified. Definitely the best and cheapest Arden grange supplier I've found!
Delivered promptly, goldfinches soon got used to it and so far, much less wasted seed!
Love this hamster cage, as does out hamster! Much cheaper than Pets at Home too.
First timw I have ordered from you. item for an unwanted cat that seems to have adopted us as owner moved. Has been in briefly to investigate - not slept in it yet!!
First time I have ordered from Pet Express and was extremely impressed with service. Ordered on Wednesday at 8.45am and got email confirming it had been packaged at 10.19 and then parcel on its way at 13.55. Received text next morning saying would be delivered between 8.57 and 9.57 and it was!! The cat flap is well made but had difficulty getting cats to go through and register microchip. We previously had a 4-way locking cat flap but often found other cats eating our cat food. Ordered this make because it should tell us which cat is in and out. Managed to do it and cat 1 went out and came back in with no issues. Cat 2 unfortunately couldn't get back in and will no longer attempt to use it. We managed to reprogramme the microchips and have kept on training mode. Think the issue was on energy saving mode. Will give update once cats have confidence in using it.
Sam - our Lurcher_ really enjoys these gravy bones. He would eat them non stop if I let him. The order was delivered promptly and when this lot is gone I'll order some more.
i like the idea of being kept in touch when the delivery would be done incl. the time slot!
