As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My Estrela Loves this. There was a delay with delivery but I was kept updated. Great price and will be ordering again
but loses interest quickly, so I put it on a string that can be pulled around. Ive bought more which are scattered around and I put one in the cat house to encourage him to go in the first time. Thankyou
And so will the cat when he gets used to it which he will once the weather gets colder I'm sure. Great product, good quality fair price, delivered on time ... what more could you want? It's quite heavy, too so it won't blow away in winter gales.
Pup loves it, but not indestructible unfortunately.
Just the job, protects sofa from two sofa loving spaniels. High quality product, machine washable, ideal.
I measured my dog from nape to tail and the length is perfect. Unfortunately it comes quite a way down her front legs and she tends to trip over the coat a bit. Would be 100% perfect for a dog with longer legs.
Good service and product, easy to put together and perfect for carrying smaller animals.
Perfect for jasper he never destroyed his toys but family dogs sometimes do but this rope toy is perfect, still going strong looks like when it arrived .
Jasper is a yellow Labrador retriever who loves his food ,and this product provides what he needs without the extra pounds . He can still impress the “ladies”
Fab cat shelter… sturdy item … easy to clean… all as described. Recommended. Did not receive free mystery gift.
Would recommended it as have used it for three years on a growing puppy
Great lightweight cat litter. Easy to clean. Cats love it.
I bought this for my dog but its so cute I don't want to give it to him 🤭. It would be nice if you could choose your colour so I could collect them all.
These bag are a lovely colour and nice quality. In fairness I haven't used them for their intended purpose. I wanted them for their compostable qualities to post out small bare-root plants. Perfect and I love them 👌
my dog loves to play pull with his brother when he visits. Good quality toy. Thank you.
my dog really likes this food and it's much better for his digestive system. Glad we made the change.
The live food always arrives in great condition. Very impressed.
Great cat den, and good price for bundle. Well made and good quality
Easy to order on website, prompt delivery and excellent product which our rabbits love.
We’ve tried numerous shelters for our cats and they hate them all. But not these! They have 1 each, with a self heating pad and the flap on the entrance, and they’re warm and protected. It’s so good they refuse to come in the house now!
